System Administrator - Cambridge, MA

Job Title

System Administrator

Relevant Experience

(in Yrs)

>5 years

Must Have Technical/Functional Skills

Must be A+ Certified or equivalent certification(s) and experience

•                Knowledge & Experience with Microsoft OS and related technologies.

•                Extensive knowledge of IT hardware and software.

•                Strong knowledge on network troubleshooti ng.

•                Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.

•                Knowledge of Linux a plus.

•                Knowledge with SCCM Patching, Active directory, Antivirus tools etc. 

•                Must be proficient with imaging and creating images.

•                Experience in Windows 10 deployment.

•                Should have experience participating or leading an OS migration.

•                Excellent written and oral communication skills

•                Strong customer-service orientation.

•                Understand customer service and service delivery.

•                Understanding of ITIL processes and ServiceNow Tool.

Experience Required

Desktop Support

Operating System support

Customer Service

Roles & Responsibilities

Systems Administrator

Generic Managerial Skills

N/A

Education

A+ Certified