- · Oracle Cloud Project Management and Manage Services
- · Provide resolution and troubleshooting incidents in Oracle ERP (Finance) within agreed SLA
- · Responsible for gathering requirements from business stakeholders for incidents raised
- · Documentation of issues and resolution
- · Help in Build, Modify and test Oracle ERP PaaS components
- · Training on the issues resolved
- · Should possess strong technical skill on Oracle Finance
- · Application maintenance
- · Raise SR with Oracle and follow up for resolution for product bugs
- · Identify opportunities for automation, as required
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