- Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform.
- Work with Architect and customers for the technical requirements, document them, play back and baseline.
- Develop a design aligned with the Architecture (if applicable) and technical requirements.
- Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements.
- Perform Sprint activities (if agile) with the customer and the team:
- Develop User stories from the requirements.
- Estimate effort, Work with the product sponsor to prioritize the user stores.
- Do sprint planning.
- Assign sprint activities to the team.
- Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements.
- Track and share the status of sprint / user stories with the Project Manager
- Identify and manage risks and challenges.
- Ensure the quality deployment of the product as per the design.
- Ensure the security and resilience of the components as per the design.
- Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design
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Application Details
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Organization Details
TCS / Tata Consultancy Services
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