Contract and Operations manager - Santa Clara, CA

Digitate helps enterprises transform their operations across domains using AI and Automation towards an Autonomous Enterprise for improved resilience, assurance, and superior customer experience.

Digitate is looking for a Senior Contract Analyst. If you’re looking for an opportunity to join an innovative, fun, and dynamic team where your contributions will have a meaningful impact, you just found it! Digitate is growing rapidly and seeking a Senior Contract Analyst to support our sellers and procurement team. We are looking for a seasoned professional to help us scale and partner as trusted advisors to support our growing business.

The Senior Contract Analyst will act as the first line of contract development and negotiation for contractual needs including client sales, marketing, procurement etc. being responsible for the entire contract lifecycle and version control.

Here’s what you’ll be doing:

• Propose revisions and drafts on various types of contracts including non-disclosure agreements, master service agreements and statements of work, general terms and conditions of sales, purchase and distribution agreements, software agreements, consulting contracts for the In-House Legal Counsel review.

• Conduct legal research as requested to support contract development and internal policies;

• Analyze and document the requirements presented for review and approval by In-house Legal Counsel and Senior Management.

• Review the terms and conditions of requests for proposal from various departments, and conduct the contract administration in accordance with company policies, legal requirements and pre-approved standards, and sales/marketing guidelines.

• Prepare amendments and/or letters of notification to existing contracts based on company needs.

• Initiate changes to standard contract templates when business requirements change, submitting the necessary modifications to in-house Legal Counsel and maintaining the template library updated.

• Liaise with other functions such as Sales, Finance, Procurement to ensure proposed terms can be supported by the respective functional areas on new and amended agreements.

• Communicate with all pertinent stakeholders and business functions to explain the consequences and risks associated with certain contractual language modified by external parties as well as providing feedback on alternative language.

• Participate in contract negotiations with clients, vendors etc. to explain our standard terms, redlining proposed by In-House legal. 

• Collaborate with sales, product, finance, security, privacy etc. teams to propose the right solution to clients, vendors etc. 

• Find a win-win solution for Digitate and the other contracting party

• Prepare and monitor client contract expiration reports and inform the business team in order to trigger the renewal process.

• Act as subject matter expert for sales team on all sales programs available to customers, including complex rebate offers, as well as the respective contractual language reflecting such programs.

• Act as a point of contact for the sales team on pre-approved contract templates and utilization of certain in-house technical sales and/or marketing tools to prepare contracts and related amendments

• Scale to become a shadow of In-House legal to save them from contract negotiations as much as possible.

• Work closely with In-House legal in drafting new or updating existing legal templates 

• Perform other duties as assigned by In-house Legal Counsel to support local and international legal work.

Requirements.

• 5+ years+ of experience in contract development, contract administration or as a paralegal in a software company.

• Strong knowledge of contract language and formats including pricing and rebate structures for a Software company preferably a SaaS company. Knowledge of Contract Development.

• B.A. or B.S. in Business.

• Paralegal certification or J.D. from an ABA-Accredited Law School

• Excellent PC skills and systems skills; highly proficient in Microsoft Office suite as well as Adobe Acrobat or similar pdf software.

• Strong knowledge working with multiple systems.

• Ability to analyze data for reasonableness, anomalies, trends.

• Excellent interpersonal, communication (written and verbal) and teamwork skills.

• Experience with Sales, Marketing, and Legal contracting processes.

• Must be accurate, detailed and organized.

• Strong analytical and problem-solving skills.

• Ability to prioritize and quickly switch between multiple tasks.

• Ability to work in an international and multicultural environment

• Solid experience working with CRM (Hubspot), CPQ (Dealhub), and CLM (Ironclad) tools