Analyst - Indianapolis, IN

Job Title

Document Library Management Analyst

Relevant Experience

(in Yrs)

1-2

Must Have Technical/Functional Skills

• Good written and verbal communication skills
• Understanding of Veeva Quality Docs OR understanding of document storing, review and approval processes.
• Organized, prompt in service
• MS Word and MS Excel experience

Experience Required

• Veeva Quality Docs (as user)
• Some basic understanding of how Service Requests (Service Tickets) are managed.
• Capability to follow defined processes

Roles & Responsibilities

Document Management

• Maintain and manage IT documents in Veeva Vault QualityDoc.
• Handling Service Requests tickets to manage document review and approval process.
• Storing document hard copies in different storage vaults.
• Retiring Documents after their expiry date.
• Handling General Inquiry/Document management Consultation.
• On-call out-of-office hours support on the need basis.

Training Management

• Create New Course and Curriculum.
• Create Training Account in Training Management Application.
• Deactivate Course and Curriculum.
• Modify Course and Curriculum.
• Create Training-related reports on a needy basis.
• Handling General Inquiry/Training Consult.

Generic Managerial Skills

Should be able to manage his/her own work. Capable of working in a team environment.