MFGPRO Techno Functional - Wilmington, DE

The position will be responsible for providing solutions in the area of MFGPRO functionality, ensure successful delivery, individually participate and contributes on any issues that may affect application functionality.

* Good understanding of all modules of MFG/Pro.

* Good knowledge of PROGRESS 4 GL Version 10.x

* Knowledge of PROGRESS Administration Tools

* Should have extensive work experience on support projects.

* Analysis, design and development of applications using MFG/Pro and Progress

* Interact with business customers for basic new requirements and issue analysis.

* Regularly monitor all logged issues. Plan and prioritize workload among team members.

* Perform root cause analysis on issues in a large production environment.

* Assist in the development of work processes to ensure the proper and successful use of the applications.

* Write unit and system test plans/specifications and perform testing.

* Code review to ensure conformance to quality standards and specifications.

* Interact with project teams to ensure a smooth and successful transition to support after the deployment of new applications or new major versions and adhere to all stated company policies and processes.

* Project status reporting and metrics

* Willing to work in production support environment and be available on call to handle any critical issues / system outages

* Knowledge of QAD applications like EDI will be added advantage.

* Demonstrates key competencies at the desired levels as defined in the framework for this position.