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Desktop engineering SME Lead - Richmond, VA

9 days ago


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Job Opportunity Details

Type

Full Time

Salary

Not Telling

Work from home

No

Weekly Working Hours

Not Telling

Positions

Not Telling

Working Location

Richmond, VA, Richmond, VA, United States   [ View map ]
  • As onsite subject matter expert, discuss requirements, design and build the SOE and Auto pilot images. 
  • Package application as per requirements and perform quality review, testing, UAT and production deployments.
  • Create database of applications and update the CMDB accordingly. 
  • Manage application license reports and true ups requirements. 
  • Manage and deploy required GPO’s. 
  • Administer MECM & MEM infrastructure. 
  • Upgrade the MCEM & MEM tools. 
  • Evaluate the hardware and perform benchmark testing on performance. 
  • Configure and Deploy Windows Security patches. 
  • Configure and deploy Windows feature updates. 
  • Perform remote troubleshooting for users working remotely. 
  • Manage the hardware repairs and inventory management. 
  • Manage data cleanup before disposal of assets.  
  • Co-ordination with multiple stake holders / Third party Vendors for break-fix.
  • Must be able to lead the critical outage calls.
  • Create the Standard Operating Procedure and update the 
  • Install, test, and certify operating system service packs, hot fixes, patches and/or upgrades.

More Information

Application Details

  • Organization Details
    TCS / Tata Consultancy Services
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