COMPLETE Commercial Manager, Disneyland Paris - Madrid, Spain

Job Posting Title:

Commercial Manager, Disneyland Paris

Req ID:

10065418

Job Description:

We are looking for a Portuguese speaking Commercial Manager for our Madrid office with a permanent contract. This role will require you to be onsite 4 days a week.

• Deliver Disneyland Paris revenues, bookings and sales targets for the Portuguese market, contributing to the overall hotels and tickets sales and revenue as defined in the annual operating plan, among all distribution channels.
• Develop successful trade relationships that will enable long term growth for DLP.
• Develop and implement operational efficiencies across all key partners and brands for long term growth.
• To develop, implement, manage and review creative both for trade partner campaigns & CD channels to drive sales / awareness.
• Develop and implement CD channel business plans and initiatives, with a regular and permanent business performance monitoring, under the ambitious long term growth.
• Account management and promotion of sales mainly thru Offsite/Tickets/Airlines Partners/OTAs/Others.
• Maximize sales and revenue opportunities to deliver annual growth targets, analysing figures and providing insights to drive business.

The Opportunity & Responsibilities:

• In charge of account management, sales promotions & marketing campaigns with travel trade partners, in coordination with the KAM team for joint trade partners
• Create and execute trade sales plans through dedicated presentations, training programmes and other activations as required.
• Take overall responsibility for briefing and implementation of all trade partner and CD marketing campaigns in the market ensuring the development, briefing, co-ordination, sign off, launch & reviews are successfully implemented

• Ensure alignment of CD annual plan with the wider Iberia sales & marketing plan.
• Develop business with Selected & Associated Hotels across Portuguese market and partners.
• Define and implement Omni channel strategy & plan through all DLP sales channels.

• Be innovative, creative and proactive, leveraging knowledge of travel and tourism market to find and implement new opportunities to develop sales and revenues.
• Deliver analysis on all DLP campaigns performance, key sales learnings, optimization and improvements throughout campaign and through all channels and segments.
• Have an active role in the planning, forecasting process and provide input for Annual Operating Plans and revenue targets.
• Provide detailed commercial insight through the use of reporting tools and systems working with Paris teams. Leverage in market intelligence to ensure informed decisions are made.
• Become an expert of Disney Destinations brands (Disneyland Paris, Walt Disney World and Disney Cruise Line) and products and way of working, showcasing Disney values both internally and externally.
• Follow-up of business and activation plans, ensure partners efficiently promote DLP and other Disney Destinations as WDW and DCL (permanent communication workflow & product updates), monitor and report sales performance.
• Attend and support key travel industry trade shows, workshops, familiarisation trips, ship tours, PR events and training events to represent DLP and other Disney Destinations as WDW and DCL.
• Develop and implement Digital e-commerce plans, to boost and deliver CD channel sales and revenues in to the Portuguese market.

The Experience We Require From You:

• Strong level of English, Portuguese and Spanish proficiency is a must
• Substantial commercial and marketing experience in a major multi-national environment
• Demonstrated strategic and tactical skills related to implementation of marketing and sales plans
• Proven success at working with multiple countries and an ability to adapt approach to each partner
• Exceptional organizational, project management and communication skills
• Strong general skills to drive a variety of initiatives from sales plans, commercial changes, marketing and partnerships, creative sign off and more
• Large matrix organisation experience preferable
• Strong collaborator and partnership skills
• Experience in working with trade accounts 
• Appetite to drive emerging markets and foster business growth 
• Knowledge of travel and tourism industry would be an advantage
• Proven Leadership skills
• Strong commercial, marketing and digital skills
• Strong presentation skills with highly effective communication skills
• Computer literate (Word, e-mail, PowerPoint and mostly Excel)
• Proven interpersonal skills with internal and external partners

Additional Information

Travel to France, Portugal and elsewhere in Europe required.

To apply for this role, please submit your CV in English.

Job Posting Segment:

Other Support

Job Posting Primary Business:

Executive Office Admin (DLP)

Primary Job Posting Category:

Account Management

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Madrid, Spain

Alternate City, State, Region, Postal Code:

Date Posted:

2023-10-23