Concierge - Reston, VA

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Concierge

Shift: 10:00am - 7:00pm Mon-Fri 

Pay: $50K

We are seeking a professional Concierge who will support our client’s world headquarters in Reston, Virginia.  The ideal candidate will have in-depth knowledge of local businesses, entertainment venues, and travel options. We’re looking for a Concierge who understands the value of excellent customer service. The primary responsibilities of this position are greeting and, check-in of customers and guests into the Visitor Registration System. This will include creating and issuing photo ID and access control badges to contractors and visitors, ensuring the security of the building and being the face of the company. Candidates are expected to present a pleasant and professional impression to all guests, be highly organized, dedicated, and able to handle a variety of duties simultaneously.

• Greet and check in guests, provide visitor badge
• Make reservations at local establishments upon request
• Prepare and display beverage and snacks options for guest
• Answering phone calls and transferring to the appropriate department
• General administrative and clerical support
• Make conference room reservations
• Submit tickets for building maintenance
• Order catering for meetings as requested
• Escort guests
• Corresponds with guests who require follow up or solutions
• Participates in and successfully completes all training programs.
• Maintains the ambiance, style and cleanliness of the Concierge Desk ensuring all brochures, and literature are always stocked
• Flexibility of work hours a must
• Working hours vary based on role location. Core building hours are Monday-Friday from 7:00 am-7:00 pm
• All other duties and tasks assigned

Knowledge, Skills, and Abilities

• 3+ years Receptionist and/or hospitality experience required.
• High School diploma or equivalent required; Associate degree or college coursework is preferred.
• Some professional experience working in an administrative role in a very busy front desk setting is preferred.
• Pleasant phone manner
• Basic knowledge of locale attractions and destinations
• Must be able to work in a busy and quickly changing fast paced environment.
• Excellent customer service skills are essential for success in this role.
• Flexibility as it relates to work start and end times as needed
• Candidate must be able to communicate professionally both in person and in writing.
• The applicant must possess strong organizational skills and have a positive, problem-solving attitude and be able to manage multiple tasks with minimal supervision.
• Proficiency with desktop computing platforms (PC) and applications (MS Office Suite).
• Adhere to the dress code and appearance policy.

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Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.