Custodial Planner - Chicago, IL

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Custodial Planner/Scheduler

Pay:100-120k

The Custodial Planner/Scheduler role is in support of the Custodial Management journey towards a World Class Maintenance organization.  This industry standard role provides more efficient means of managing facilities maintenance and associated maintenance labor, freeing hours for additional business priorities.  Planning & scheduling for all maintenance and operations encompassed in the CMMS tool are to be conducted using current CMMS system application and standardized business processes.

Knowledge, Skills, and Abilities:

• Requires in depth/subject matter expert level knowledge of Custodial planning & scheduling.
• Leadership skills (training, presentations, & teambuilding) and project management.
• Organizational skills coupled with the leadership and interpersonal skills to be able to manage multiple maintenance activities simultaneously.
• Good oral and written communication skills including the ability to communicate with all levels of management and interface with a diverse customer base including technical and non-technical personnel in order to effectively support a multi-discipline team environment.
• Solid data analysis, research skills and experience extracting, tracking, and organizing data for metrics reporting from a CMMS system.
• Solid personal computer skills: Hardware and software including Microsoft Office Products

Responsibilities:

• Using industry and client best practices, plans, schedules, coordinates and assigns all frequency and work type custodial activities for group or team of responsibility.
• Collaborates with subcontractor counterparts to ensure successful outcomes for subcontractor responsibilities.
• Optimizes Custodial inventory by balancing workload to labor availability.
• Complies with all client CMMS standards and specifications to ensure database integrity and standardization.
• Reviews equipment OEM manuals, develops procedure steps, and collaborates with operations team to optimize Custodial programs.
• Maintains custodial record compliance to CMMS and Custodial business process standards and specs through periodic data auditing.
• Continuous improvement of the work planning and scheduling process through the review and use of custodial metrics, analysis of work order flow, project demands and expectations.
• Submits and document database record changes using client CMMS change request system.
• Cross site and system coverage – supports other sites in the network while other Planner/Schedulers are on PTO and as needed provide back-up support to the CMMS Administrators.
• Identify open, unscheduled and/or unassigned work by running prescribed work order query in Assignment Manager
• Provides weekly reports to Operations Team, identifies risks, gaps and provides resolution plans.
• Identifies system changes or additions, provide direction to the CMMS Administrators, and track change progress.
• Develop/maintain and update standard operating procedures for CMMS operations.

Qualifications

• 3-5 years of Custodial management experience
• Experience in planning and scheduling the work of hourly employees using CMMS systems.
• Extensive custodial building systems knowledge, preferably across multiple disciplines including custodial, floor work, and deep cleaning.
• Strong experience with MS Office suite, specifically Excel, and CMMS databases.
• Client service-oriented attitude
• Excellent verbal and written communication skills
• Strong organizational and prioritization skills
• Advanced computer skills

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.