JD Format | |||
Job Title | AVC:Virtual RM - NRI | Grade | AM/DM/MGR |
Department | Axis Virtual Centre | No. of Positions | 1 |
Location | Axis Bank Mumbai : CO | No. of Direct Reports | NA |
Job Description | Key Responsibility: |
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Ensure achievement of the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to them | |||
Provide premium customer service delivery to their mapped NRI portfolio. | |||
Responsible for CASA deepening, NTB lead generation and for providing assistance in NDIAS services | |||
Responsible for up selling, cross- selling, providing regular market information and updates to the customers | |||
Manage the NRI portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs. | |||
Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products. | |||
Effectively utilize all applications, tools, and databases used to process transparent end to- end client support. | |||
Strictly adhere to internal control policies and ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations | |||
Key Relationships (Internal or External Stakeholders) | Internal - Business , HR , IT, Ops, Risk, Compliance, Marketing | ||
External - Manpower Vendor, Digital agencies | |||
Major Competencies Required | Inter personal skills, Analytical skills Sound knowledge of retail banking products and Process. Knowledge of digital banking channels like, Internet • Proficiency in systems related to Banking transactions and services. • Good communication skills in both English and local language. • Excellent lead generation and conversion skill. • Ability to handle pressure and meet deadlines. • Ability to successfully work as a part of a team. • High sales orientation to meet the sales targets consistently. • Strong willingness to work in Relationship Management; Banking operations and products including investment products Prior experience in Sales. • Knowledge of Mutual Fund, Life insurance, General insurance, PMS and structure products. • Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. Banking, Mobile App. |
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Academic Qualifications / Nature of Relevant Work Experience Required | Graduate or Post graduate from a recognized institution2||- 5 years relevant role/ BFSI sector. |
Refer to the Job Description
Experience Required: 5-8 YrsMore Information
Application Details
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Organization Details
Axis Bank