Specialist, Vendor Contracts - Charlotte, NC

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Vendor Contracts Specialist

What this job involves –

The VM Specialist is primarily responsible for contracts/vendor oversight of all soft services at the client sites and is fully accountable for the delivery of a variety of third-party vendor services at the client site, consistent with the agreed scope of work, service level and funding – including meeting guaranteed savings targets. Ability to understand & manage vendors across a wide range of services, including Fire Life Safety, Elevators, Grounds, Snow Removal, Pest Control, and assignments as needed to support the account.  
 
The Contracts Specialist has financial management responsibilities at the site, and is responsible for performance monitoring and reporting, as well as supporting the Senior Facilities Manager / Site Lead, as needed. Where appropriate, the CS is expected to take on a Client Relationship Manager role, working with key stakeholders to ensure services are flexibly meeting the customer’s changing business environment.

What is your day to day?

• Review and validate vendor performance of contracted responsibilities to ensure accurate and timely payment for services received
• Work with the vendor(s) and other JLL Subject Matter Experts to drive improvement in safety, quality and cost reduction through implementation of best practices, innovations and work process improvements.
• Monitor contract performance and report on overall service or business outcomes
• Work closely with Sourcing Director to ensure contract development process is proceeding as planned, assist in the vendor bid analyses as and when required
• Ensure compliance to Client’s sourcing and contracting policies and procedures.
• Assist with the oversight and/or administration of National Vendors for correctly using Corrigo, billing and executing to the contracted expectations.

• Collaborate with functional teams to ensure alignment and support core strategies and initiatives, ensuring consistency of messaging
• Communicate effectively with internal and external stakeholders at all organizational levels

Desired experience and technical skills  

Required

• 3+ years vendor relationship management experience
• Able to demonstrate a professional career and subject matter expertise within IFM/Soft Services

• High degree of maturity, ethics and professionalism to help ensure control of the company’s contractual obligations
• Possess strong written, verbal and interpersonal skills
• Strong computer background with proficiency in MS Office, particularly Excel
• Ability to multitask and possess proven organizational skills

Preferred

• Bachelor’s degree in Business or related field

Estimated compensation for this position is:

75,000.00 – 80,000.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Remote –Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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