Facilities Operative - Copenhagen, DNK

JOB TITLE: MULTI-SKILLED SERVICE PARTNER - FACILITIES

REPORTS INTO: FACILITIES MANAGER

ABOUT THE ROLE:

A multi-disciplinary role supporting the facilities management of our client office building in Copenhagen.

Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our Client sites.

KEY RESPONSIBILITIES:

• Support in the delivery of hard and soft services

• Coordinating vendors and subcontractors on site

• Working with contracted vendors for example, cleaning vendors

• Conducting audits, assisting with issues and attending meetings

• Delivering exceptional customer service both to internal and external clients

• Giving appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face

• Providing administrative support to the team on a daily basis

• Conducting office tours for onsite visitors ensuring a positive experience 

• Managing in office supplies: ensuring repeat orders are placed and approved, stationery areas are kept tidy at all times and actioning Client requirements on stationery needs

• Undertaking minor maintenance and repair works.

• Working as part of the multiservice team: supporting Events, Mailroom and  Moves, Adds and Changes (MAC) where needed

• Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors

• Conducting risk assessments and following safety protocols

• Providing back up support to the facilities manager on a day-to-day basis

WORKING LIFE:

•  On a daily basis you will be working across two sites

• The main business language spoken in our offices is English. Knowledge of English and the local language is essential

• On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota

• On occasion you will be required to be on call 24 hours a day in rotation with your colleagues

• On occasion you will be required to attend emergency call outs to ensure business continuity 

ABOUT YOU

•  You are keen to develop within the workplace, spending time supporting a multi-disciplinary team gaining knowledge and expertise

•  You work collaboratively as part of a team to solve problems with professionalism and service focused approach

• You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service

• You are open and have good communication skills

• You strive for excellence in what you do and share ideas for improvement

• You are familiar with computer equipment and programs (Word, Excel and Outlook)

• You are adaptable to work to requests and projects that may vary from day to day  

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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