Receptionist - Warsaw, POL

Job Description

We are looking for a Receptionist for our Integrated Facilities Management business line.  

About JLL  

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. 

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! 

Location: Poland (Warsaw) 

Role Purpose  

We currently have an exciting opportunity for a Receptionist role. The successful candidate will get the opportunity to meet a variety of people and gain experience in a professional environment, affording them the opportunity to hone and develop their skills in facilities management.  

What this job involves  

• Provide front of house and reception services for the client directly. 
• Handling the client’s reception duties with care, commitment and always in a courteous manner. 
• Managing and responding to the client’s customer’s requirements and requests to ensure a high level of customer support to the JLL clients.  
• Anticipate, welcome and announce visitor arrivals. 
• Operating a switchboard                                                                          
• Telephone enquiries (internal & external). 
• Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay. 
• Handle couriers and post deliveries and collections. 
• Keep reception area neat and tidy. 
• Check e-mails each morning and react accordingly. 
• Maintaining accurate and efficient management information systems.  
• Book taxis in line with the client’s policy and procedures. 
• Ensure all activities are carried out are in accordance with Health and Safety policies. 
• Manage client requests via the ticket’s system in place 
• Support with events 
• Support and cover when required  
• Note in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception. 

Sound like you? To apply you need to be able to demonstrate the following skills and experience: 

• Excellent communication skills in Polish and English. 
• Ability to interact with all members within the company & handle a busy telephone and customer facing reception desk. 
• Ability to handle multiple requests and work in a fast paced office environment. 
• Ability to accurately complete tasks assignments & responsibilities in timely manner. 
• Responsive to customer requests in an empathetic, supportive and productive manner 
• Must remain calm, courteous and polite in all circumstances 
• Flexibility in regards to possibly working out of business hours if required 
• Possess a good level of IT literacy 
• Basic technical knowledge / understanding 
• Fluency in both local language and English 
• Demonstrate a high level of initiative and be proactive. 
• Must be flexible in hours 

What you can expect from us  

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. 

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.  

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... 

Apply today at jll.com/careers. 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.