Facilities Executive - Gurugram, HR

Senior Facilities Executive

Work Dynamics

What this job involves:

Putting safety in your hands

First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm.

Being dedicated to great results

You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best.

Number of Subordinates:

Position’s Goal

• To provide operational and administrative support to the Facility Management team assigned.
• Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more efficient work practise.
• Administer Standard Operating Procedure for all Soft service areas working with the site Assistant Manager to provide timely reports to the Facility Management.

Deliverable Role/Responsibilities

• Provide support to the AFM  to ensure critical operational items are attended to within agreed time frames
• To provide relief support to the F&A site teams as needed, including but not limited to the positions of Client Interface Administrator, Facilities Administrator, Facilities Officer, etc.
• To assist with the site audits & floor walks to be undertaken on entire Client site
• Assisting in tabulating site defects leading from the audits & floor walks and assisting with the setting of deadlines for the defects to be rectified
• Ensure timely training & reporting thereafter for Housekeeping, Dispatch, Pantry Boys, Cafeteria staff etc
• Full responsibility of the site during the entire shift
• Filing of site related documents including but not limited to challans, GRN’s etc
• Ensure enough consumables stock is maintained on site & any shortfalls to be reported to the site lead
• Ensure all processes are followed as per the Standard Operating Procedures of BACI viz. Stationery, midnight snacks etc, material movement etc.
• Timely submission of reports as requested by Asst Manager & Facility Manager
• Ensure employee health & safety & related services
• Ensure that appropriate vendor escalation process is followed
• Ensure that all cleaning & maintenance schedules are adhered to
• Ensure completing any specific responsibilities as specified by the managers
• Tracking of Facility Operating Expenses
• Processing of all invoices for payment – first take approval of Client / FM and then submit to MIS and billing department.
• Liaison with the client Finance team 
• Client billing / invoicing and follow up payments by clients
• Monitoring of all housekeeping / pantry / stationery consumables and ensure reordering
• Maintenance of Billing Tracker
• Arrangement of all consumables and supplies for Client / VIP visits and arranging / blocking of Board rooms for meetings and Conferences and brief the Receptionist. 
• Taking regular Facility rounds of the property and co-ordinate with various teams like House Keeping, Security, Maintenance and Keep AFM / FM updated.
• To prepare the snag list Soft copy date wise and coordinate with BMS and housekeeping to close the noticed points.
• Proper check on vending machines and photocopier machine reading.
• Checking H.K attendance on daily basis.
• To check food quantity, and Food testing before lunch/Dinner starts
• Coordinating for Medical Emergencies as and when required
• Take regular briefings of Help Desk/ Mail room Executive.
• Provide management advice to Helpdesk for escalated issues.
• Insure immediate response to priority Calls.
• Coordinate with facilities helpdesk regarding the arrangements of the day.
• Oversee the Front office Function during the shift
• Ensure Visitors are promptly attended by FOE
• Ensure that FOE has placed newspaper and magazine in the reception area.
• Oversee the Mailroom process during the shift.
• Provide management advice to Mailroom for escalated issues
• To check the attendance of our vendor's employee.
• Prepare weekly shift/duty rosters for Helpdesk, Front Desk, and Mailroom,
• Manage the inventory control of all facility related items.
• Maintain Proper Log Book and mention the follow up jobs if pending in next shift.
• Log Book Shared with FM every in every shift.

Location:  At Client’s Premises

Reporting To: Assistant Facility Manager (IFM)

Education / Yrs. of Experience

Bachelor's Degree in any discipline, a minimum of 1-2 years of experience in a corporate environment.  Tertiary qualifications in building management and/or business desirable. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives

Skill Sets

• Exposure and experience in dealing with multinational corporate organizations
• Ability to adapt and perform under pressure
• Possess strong interpersonal skills with the ability to build rapport quickly.
• Good communication skills

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.