COMPLETE Install Technician - Dublin

Job Description

Amazon Web Services (AWS) is looking for a Capacity Network Build Tech to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Scaling Leadership and Technical Program Managers.
You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Build Tech you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures.

Key job responsibilities
Daily responsibilities include:
Any physical requirements are expectations with reasonable accommodations



* Manage work and priorities through ticketing system and workflows to complete customer requests and projects
* Collaboration with various stake holders to remove project obstacles
* Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
* Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
* Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
* Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
* Participate in the migration, basic configuration and rollout of new or upgraded hardware
* Moving and lifting computer equipment up to 50 lbs



About the team
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are open to hiring candidates to work out of one of the following locations:

Dublin, OH, USA

Basic Qualifications:

* Associate's degree in Computer Science, Information Systems or related field; or Certifications in a relevant field (CCENT, Network+, CCNA)
* 2+ years in data center or critical environment
* Experience with network cabling, optic types, and test equipment (VFL, power meter, and OTDR etc.)
* Experience with cabling infrastructure best practices and methodologies

Preferred Qualifications:

* Knowledge of major Command Line Protocols (Cisco IOS, JunOS, etc)
* Experience with ethernet and IP networking
* Experience in large scale data center network implementations and support
* Experience working in virtualized enterprise networking environments
* Experience working with IT best practice frameworks (ITIL, LEAN, AGILE)
* Familiarity with common networking terms and fabric based network design
* Experience with enterprise level infrastructure technologies (Routers, Switches, Load Balancers, Firewalls etc.)
* Meets/exceeds Amazon’s leadership principles requirements for this role
* Meets/exceeds Amazon’s functional/technical depth and complexity

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.