COMPLETE Manager, Fleet Training Operations - Celebration, FL, USA

Job Posting Title:

Manager, Fleet Training Operations

Req ID:

10066598

Job Description:

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

Under the oversight of the Senior Manager of Marine Operations and Fleet Training, is responsible for maintaining and continuously improving the shipboard and training operations for Disney Cruise Line®. This position supports company’s shoreside and shipboard safety/marine/Technical training and strategies by ensuring high standards of marine, safety and marine environmental protection through the development, implementation, and monitoring of a consistent policy for training procedures and training delivery/applications plans. This primarily covers, STCW (Standards of Training, Certification, and Watchkeeping) SOLAS Convention Chapters III (International Convention for the Safety of Life at Sea,); the COLREG (International Regulations for Preventing Collisions at Sea, 1972 “the COLREGs”); CLIA (Cruise Line International Association) associated national and international legislations. This role provide leadership to the training team.

Responsibilities:

• Responsible for the on board STCW/SOLAS training programs and ensures compliance with the Flag State certified program. Responsible for the development of the shipboard training program.
• Develops and supervises the ships’ MTO training program plans and provides guidance to the ships to make sure that correct compliance is followed by performing gap analysis in regard of company, local, international SOLAS and STCW and CLIA, and environmental regulations related to training requires matters.
• Maintaining level of competence for on board Marine and Technical trainers, by providing leadership, mentoring, and coaching.
• Creating training strategies for shipboard and shoreside professional training at short and medium term. Support Senior Manager of Marine Operations and Fleet Training for long term strategies.
• Development, maintenance, and quality assurance of the shore side Professional Trainings. Responsible to verify and to have process in place that will guarantee that the company professional training required are meet for all officers and crew.

Responsible for the following:

• Maintaining the level of competence for on board Marine and Technical trainers, by providing leadership, mentoring, and coaching.
• Providing leadership for the Fleet Training Operation team.
• On board STCW/SOLAS training programs and ensures compliance with the Flag State certified program. Responsible for the development of the shipboard training program.
• Creating training strategies for shipboard and shoreside professional training at short and medium term. Support Senior Manager of Marine Operations and Fleet Training for long term strategies.
• Ensuring that the quality assurance visits for trainings on board of each ship and private islands are properly conducted by the fleet training team.
• Conducting vessel assessments, whilst monitoring the correct applications and quality assurance of training Procedures on-board the Fleet of vessels and islands highlighting the best practices and areas for improvement by proposing amendments to training related procedures.
• Supporting the development of the new trainers and to ensure the officers capability do cover the on board first officer D.
• Financially responsible for allocated budget covering training equipment, replacement and maintenance, service, and capital projects for new technologies
• Maintaining current knowledge of up-to-date marine research and relevant projects, evaluate new technology and procedures for use onboard the ships and island(s).
• Developing, maintaining, and upgrading the Marine Learning System.
• Selection of training facilities and quality assurance for shore side professional trainings for the deck department and support to develop the training strategies for new builds.
• Implementation of initiatives and strategies to support safe work practices across the fleet.
• Development, maintenance, and quality assurance of the shore side Professional Trainings. Responsible to verify and to have process in place that will guarantee that the company professional training required are meet for all officers and crew.
• Implementation of initiatives and strategies to support safe work practices across the fleet and for the Occupational Safety and Health training program.
• Oversee training compliance of applicable Flag State, Port State, and IMO requirements.
• Liaise with Human Resources to support Marine and Technical Officer coaching and development.
• Assisting in the development and maintenance of budgets for the department budgets for areas of responsibility, including Capital projects related on board trainings and professional trainings.
• Verification compliance with SMS for areas of responsibility.
• Providing shore-based assistance for Marine and Technical Operations to maintain safe ship operations.

SMS Responsibilities:

• Implementation of the general safety management responsibilities in SMS.
• Implementing Safety Management System policies and procedures relative to areas of responsibilities.
• Development of safety amendments to SMS policy and procedures for approval prior to sending them to Edo
• Assists and keeps the informed of ongoing and planned matters relevant to issues and materials in the SMS.
• Safety Committee member

Basic Qualifications:

• Strategic planner with sound technical and people skills, analytical ability, sound judgment and operational focus.
• Must display great knowledge of regulations governing the Marine industry under IMO, such as ISM, SOLAS, MARPOL STCW, CLIA and understand how to access information when required.
• Extensive working knowledge and depth understanding of the industry, company and ships training systems and operation.
• Must have excellent communication skills and the ability to relate to employees at all levels of the organization.
• Great analytics skills needed to correctly manage the training operations and the strategic planning for the development of operational and professional training programs.
• Excellent interpersonal skills to communicate in a multicultural environment with all levels of employees and management.
• Must have ability to interface and maintain effective relationships with all departments and employees in a highly diverse environment.
• Ability to execute operational imperatives in a swift and demanding environment.
• Ability to take regulatory issues and requirements and condense them into simple, understandable, and executable guidance and operating procedures.
• High attention to detail.
• Excellent working knowledge of Excel, Word, PowerPoint, and Microsoft Office.
• Good Operational business knowledge related to training operations.
• Ability to manage training operations from an operational and a professional standpoint.
• Ability to manage day-to-day operations of the fleet training operations and short-term strategies for the development of the ships/islands and professional training program.

Preferred qualifications

• Former Deck Senior Officer and/or working in a Maritime Training facility.
• Exceptional knowledge of the ship’s operations and each deck department on board role. 
• Deep business knowledge related to training operations.
• Manage the training operations from an operational and a professional standpoint.
• Strong project management skills
• Excellent communication skills

Education

•  Bachelor’s degree or equivalent experience such Chief Officer/Master Certificate of Compliance

Job Posting Segment:

DCL Shoreside

Job Posting Primary Business:

DCL Marine & Technical Ops

Primary Job Posting Category:

Training

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Celebration, FL, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2023-10-17