COMPLETE Procurement Operations Execution Professional

Introduction
Must be willing to work in  US shifts. Liaise with various support group to resolve end user queries/issues.
Participates as individual contributor to team, full ownership in performing and coordinating day-to-day activities to meet operational metrics of the team. Direct responsibilities for the ordering process. Decision making after gathering relevant information for solving the proble

Your Role and Responsibilities
The top responsibilities of this role:-

• Review requisition requirements, enforce category directives and as appropriate approve for automated purchase order generation or create order manually
• Liaise with requesters/suppliers/category managers for additional information or any questions
• Act as subject matter expert in end to end purchasing processes
• Provide guidance for client specific processes and procedures, including the procurement policy and the execution of category strategies
• Administrative support to contract management
• Provide support in new supplier setups or extensions
• Interface with clients and suppliers on payment issues
• Ensure audit readiness of all purchasing documents
• Work with Accounts Payable in resolving blocked invoices
• Follow call quality standards to conduct call
• If questioned, provide ‘how do I’ (walkthrough) application or status support
• Gather all relevant information to be included in problem report and escalation to the appropriate Level 2 contact
• Provide a follow-up call to the client with a status if the problem is not fixed within 48 business hours

Required Technical and Professional Expertise

• Desired Qualification: Graduation in Engineering/Business
• 4+ years of experience in a Operation role in Procurement Domain.
• Demonstrated understanding of how to translate business requirements into Procurement operations or specifications with best value and customer service in mind. Working knowldege of SAP (Ops related)
• Apply strong oral and verbal communication skills
• Strong time management and prioritization skills
• Attention to detail and quality driven approach
• Self-motivated, assertive and a strong team player
• Apply Knowledge of Business Organization and Processes, Work instructions
• Apply Knowledge of Category Strategy
• Apply Business Controls Requirements
• Apply skills to ensure high client and stakeholder satisfaction

Preferred Technical and Professional Expertise

• Strong communication skills both written and verbal
• Problem Solving
• Critical - Thinking - To Devise Plans of action and asses them regularly
• Exceptional written and verbal communication skills
• Task Management
• Pro in MS Office and Spread sheet analysis
• Hands on experience in SAP applications.
• Voice skills is mandatory