COMPLETE Data Governance Manager

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

JOB PURPOSE

The Data Governance Manager works in the Controllership data governance team in the execution of the Salesforce data policies and processes. They will help to guide and support the data stewards in handling the business glossary as well as the Salesforce data dictionary and data lineage in our data catalog tool (Alation) and support the data owner in the data classification process. They will support the data owners and stewards to keep up to date with the business glossary and data dictionary with the curated data on Snowflake and the content built on the Tableau Server. They will also handle and assist the data stewards in enabling the adoption of the business glossary and dictionary across our Controllership organization.

RESPONSIBILITIES

I. Analyze and update Finance Data Information

• Update the business glossary deployed 2 years ago according to the new business glossary policy and process

• Update the data dictionary according to the data dictionary and data classification policies and processes

• Ensure that the data dictionary includes all the information needed to build accurate reporting/dashboards on the Tableau Server

II. Implement Finance Data Governance

• Update the processes to maintain the business glossary and data dictionary up to date

• Assist the data governance team in the adoption of the business glossary and data dictionary in our organization in updating the training material and defining metrics to supervise the progress made by the end users to embrace the new tools.

III. Support Data Enablement with Data 360

• Perform SOX Workbook Certification

• Support implementation of the Elev8 Data Process

• Data Steward for Controllership Organisation

• Handle the Critical data access together with the C&B Tableau Analyst

IV. Team Manager in India

• Preparing new position openings, interviewing and hiring of potential contractors/FTEs in India

• Onboarding and guiding new team members in India through the new hire process

• Proactively making sure the team is delivering as per the company V2MOM

• Delegating tasks to team members as required by the team Director and Senior Manager on an ad-hoc basis

• Responsible for delivering in a timely manner tasks being delegated to the team

REQUIRED SKILLS/EXPERIENCE

• Understanding of Metadata and business glossary management

• Operational familiarity in the use of meta-data management, data quality, and data stewardship tools and platforms

• Experience in the use of data catalogs and data quality technologies

• Hands-on operational management and change management.

• Knowledge of Cloud-based big data frameworks such as data lake

• Proactive, able to work autonomously and take initiative

• Ability to analyze sophisticated situations and to derive workable actions

• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change

• Good written and verbal communication

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

WOULD BE AN ASSET:

• Experience in SQL database

• Experience in cloud database technology like Snowflake and Alation

• Experience in visualization tools like Tableau

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