COMPLETE Technical Architect, Data Cloud

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description

The Data Cloud specialist team is an innovative group of architects and specialists at the heart of Salesforce’s newest innovation - Customer Data Cloud. We are a startup within an extensive organization focused on next-generation of technology at Salesforce. This dedicated team helps Salesforce customers and prospects develop and implement strategies to take their Customer Experience efforts to a new level with Data + AI + CRM + Analytics. This team is at the center of our GTM strategy connecting the dots between the Data Cloud Product team, Product Marketing, Enablement, Customer Success & Support, and Partners Ecosystem to drive growth for Data Cloud. It is a dynamic, constantly evolving environment where expertise in design, and technology is demonstrated every day to drive innovation.

Role Description

The Data Cloud Technical Architect plays a pivotal role in developing innovative solutions for our customers across a variety of industries. You will work closely with Account Executives, Solutions Engineering and Architecture teams to provide domain expertise during the sales process.

You will collaborate closely with the Partner Ecosystem to develop offerings, use cases and GTM strategy. You will also have a meaningful role in driving Product Roadmap forward and serve as a key advisor to Product organization sharing feedback from customers and innovative ideas.

It is important to have a solid grasp of the Data, Public Cloud, Analytics & BI, CRM and AI (Generative and Predictive) landscape and the ability to effectively communicate our offerings to potential clients.

Key Responsibilities

Solve Business Problems - Analyze complex business problems by conducting research and assessments to define the problem, generate innovative ideas, see opportunities, and recommend actionable solutions.

Drive Innovation - Bring structure to the client's decision-making process by communicating and evaluating solution options, and facilitating agreement among key stakeholders..

Connect the “Art of the Possible” - Assist Solutions Engineers with delivering software demonstrations, rapid prototyping, and storytelling to show how connected experiences come to life with the Salesforce Data Cloud & Salesforce CRM & Tableau.

Cross Platform Collaboration - You will use your understanding of multiple technology landscapes (AdTech, MarTech, CRM, Segmentation, Real-Time Decisioning, Personalization, Analytics, Artificial Intelligence, and Public Cloud) to develop solutions across Salesforce's technology stack.

A Teaching Mentality - Strive to increase the impact of your knowledge by constantly seeking multipliers, such as developing enablement content, working with aligned teams on approaches, experimenting with products, and conducting internal workshops.

Minimum Requirements

• Experience in solutions engineering/solutions architecture/technical consulting, ideally in the SaaS space

• Strong verbal and presentation abilities, capable of effectively communicating ideas to clients and prospective clients at all levels of an organization

• Understanding & ability to articulate the relationship between Data, Marketing, Advertising, and Customer relationship management

• Demonstrable ability to shift clients to alternative solutions when initial solutions are not a fit, with examples to support this. Demonstrable experience leading strategy and digital roadmap projects in a complex business and marketing environment

• Experience with Customer Data Platforms, Data Warehousing, Data Lakes, Public Cloud Technology, Business Intelligence and CRM tools

• Experience in programming languages such as Javascript, Python, and SQL or Salesforce App Development with LWCs, Apex, Flow etc

Preferred Requirements

• Implementation or Sales Experience in Salesforce Data Cloud

• Hands on Experience on Salesforce CRM technology like Sales Cloud, Service Cloud or any Industry Clouds

• Broad range of experience in large-scale database and data warehousing technology, ETL processes, analytics and cloud technologies, Data Engineering, Data Science

• Hands on Experience in AI/ML solutions like Sagemaker, Vertex, Databricks, Snowflake. Solid Understanding of Generative AI.

• Hands on Experience designing data solutions on cloud platforms like Amazon Web Services, Microsoft Azure or Google Cloud Platform.

• Hands-on expertise with analytics tools like Tableau, PowerBI, Looker, etc.

BENEFITS & PERKS

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

• World-class enablement and on-demand training with Trailhead.com

• Exposure to executive thought leaders and regular 1:1 coaching with leadership

• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

• For more details, visit https://www.salesforcebenefits.com/

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $152,110 to $240,450.

For Colorado-based roles, the base salary hiring range for this position is $138,320 to $218,610.

For Washington-based roles, the base salary hiring range for this position is $138,320 to $240,450.

For California-based roles, the base salary hiring range for this position is $152,110 to $240,450.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.