COMPLETE Receptionist

Job Description

The opportunity

You will be responsible for meeting and greeting both external and internal visitors to the office in addition to handling all incoming calls with courtesy and professionalism. As part of your role, you will also handle all meeting room bookings and reservations efficiently and promptly.

Your key responsibilities

• Meet and greet visitors and clients in a pleasant, professional and courteous manner
• Convey visitor arrival promptly to the appropriate individual and meet or escort the visitor to the meeting room, extend offer of beverages/refreshments

• Answer all incoming internal/external calls promptly and in a professional and courteous manner
• Ensure callers are connected/redirected to the right person promptly, or accurately take a verbal message and relay it to the appropriate person in a timely manner
• Ensure reception area and meeting rooms are clean and in order throughout the day and ready for the next meeting
• Manage and confirm meeting room bookings/reservations requests via calendar invites
• Reconfirm all bookings/reservations on a daily basis and ensure booking cancellations are actioned and updated promptly, allowing rooms to be available for other bookings
• Support and coordinate meeting arrangements and logistics, event preparations, plan catering needs and requirements, etc.
• Treat all office matters with the utmost confidentiality
• Ensure mail is received and delivered efficiently by assembling, sorting, and distributing in a timely manner
• Ensure postage machine has sufficient funds
• Maintain optimum stock levels of office supplies by reassessing inventory weekly
• Perform additional administrative tasks, such as filing, photocopying, typing and faxing
• Handle other ad hoc duties assigned by management team and support administrative team, as needed

Skills and attributes for success

• Experienced Receptionist or Administrative Assistant is a plus
• Exceptional customer service skills and professional phone manner
• Good organizational, scheduling and time management skills
• Excellent English written and verbal communication skills
• Strong interpersonal skills with a positive attitude and mature work ethics
• Enthusiastic, proactive and a quick learner
• Professional demeanor and presentation
• Ability to prioritize, multitask and work under pressure
• Reliable and punctual
• Working knowledge of Microsoft Office with typing skills
• Practical knowledge of office tools (e.g., printers, copiers and fax machines)
• Ability to establish a cooperative working relationship with other staff members
• Appropriate business attire and professional image/appearance; well groomed

Ideally, you’ll also have

• Good logic thoughts, high sense of responsibility
• A customer-focused mindset
• Integrity, accuracy, and attention to detail

What we look for

An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization. We are most interested in people with confidence and strong experience in multitasking. You will need to have a proactive approach to work with curiosity and initiative to seek out new challenges. If you are ready to make a real contribution to our goal of building a better working world, this role is for you.

APPLY NOW: https://careers.ey.com (Requisition ID: 1456430)