COMPLETE Senior Manager, Transportation Efficiency , Surface Transportation Europe - London

Job Description

As a Senior Manager in Programme Management, you will play an instrumental role in guiding managers across a range of central functions, from logistics to customer service and beyond, and addressing challenges with high potential for innovation across the business. Your work will make a difference to your organisation as you create solutions to often complex or ambiguous global challenges. From leading a team to implementing long-term plans, you will be an integral part of our future innovation, helping us continually redefine and offer the best customer experience.

Key job responsibilities
• Engage senior stakeholders and managers and regularly update them on the progress of key programmes
• Hire, develop, and lead a team of programme managers, offering mentorship and support to your team
• Work across different businesses to implement new initiatives to improve transportation efficiency
• Lead key cost savings initiatives and see through a program through the entire lifecycle
• Carry out team and organisational reviews and assess key performance metrics
• Define data-led approaches to products and ways of working
• Resolve business-critical and persistent problems
• Define departmental strategies and structures


A day in the life
As we move forward with our plans, Senior Managers help organise and direct our efforts so that programme milestones and key deliverables are met. You’ll also play an active role in defining scope for complex programmes and initiatives, and you’ll present your analysis and recommendations to Directors and Vice Presidents to inform change at the most senior level.

You’ll manage a team of Programme and Project Managers who will work alongside a variety of tech, operations, and business stakeholders to drive business-critical programmes. You’ll challenge and guide the team to ensure the timely progress and completion of their deliverables, coordinate their efforts, and address a lack of traction or adoption where necessary. You will always be looking to the future and exploring how to create the most value for the business and the customer.


About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

Basic Qualifications:

- Experience managing, analyzing and communicating results to senior leadership
- Experience using data and metrics to drive improvements
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining and executing program requirements
- Experience in program or project management
- Experience managing teams
- Experience delivering cross functional projects
- Experience owning program strategy and end to end delivery
- Bachelor's degree

Preferred Qualifications:

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Advanced or Master’s degree
- Relevant experience in outlining programme roadmaps, including anticipating bottlenecks and balancing business needs against technical and operational constraints

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).