2024 Spring Co-Op - Data Insights - Work From Home - Canada

Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE IF YOU WILL NEED IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement:

Remote: The position does not require an employee to be onsite full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis.

The Role:

The Data Insights Specialist will assist the Warranty and Technical Services departments with identifying key trends and data insights to assist with process improvements! Reporting directly to the National Manager of Warranty Administration & Technical Services, part of our Customer Care and Aftersales division, you will work closely with the managers and analysts in several Customer Care & Aftersales departments. This position is a true cross functional learning opportunity!

An analytic skill set is required for this position to assist with outlining common themes with multiple data sets. You will also be heavily involved with policies and procedures regarding corporate and dealership service operations. The ideal candidate would have a technical/mechanical interest or knowledge as well.

Key Responsibilities:

• Utilize industry standard (Databricks) based technologies to develop dashboards

• Provide insights pertaining to various data sets, and recommendations and trending analysis

• Support the creation of tools to automate data collection and reporting

• Develop machine learning based algorithms to predict future emerging trends and issues

• Active in support of the day-to-day business operations

• Active in and lead special projects

Additional Job Description

Required Qualifications:

• Pursuit of a Bachelor's degree (2nd, 3rd, and 4th year students) or Master's degree in one of the following areas: Engineering, Mathematics, Science, Data Analytics, Computer Science, Computer Engineering, Software Engineering

• Able to work fulltime, 40 hours per week in Canada, and for 8-month term (2 consecutive semesters) starting May 2024 

• Highly developed analytical skills in order to contribute in the investigations and business decisions

• Competency with understanding, writing, and debugging code in various development languages

• Ability to work independently, navigate multiple systems and develop solutions

What will give you a Competitive Edge (Preferred Qualifications):

• Database/system skills (Hue, Greenplum, Python, SQL, Databricks, etc)

• Familiar with automotive terms and technical knowledge

• Completed courses in statistics and/or machine learning

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable provincial laws. The compensation may not be representative for positions located outside of British Columbia, Prince Edward Island, or Nova Scotia. 

• The salary range for this role is $4,100-$5,000 per month. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statement

Accommodation is available for applicants with disabilities. Should you be contacted by General Motors of Canada, please advise if you require accommodation. General Motors of Canada values diversity and is an equal opportunity employer.