OTD Manager - GMIO and China HQ & Ctr for Advanced Research and Science - HQ Building

Job Description

Responsibilities:

OTD Management:

Main responsible person for OTD (Importation & Logistics ) timing in GM, manage the vehicle delivery within the allowable time slot by:

• Oversee the “end to end” OTD process (Port-warehouse-customs-transportation-delivery center), keep optimizing process in daily operation to reduce the delivery time and improve efficiency
• Set a clear KPI target for each business chain in the whole process and evaluate the performance timely.

  Main responsible person for OTD quality in GM, manage the vehicle quality to meet GM delivery standard.

  Manage the people and resources for the OTD related business, including custom service/warehousing operation/logistic/storage/vehicle prep. Etc.

  Set a governance mechanism to solve issues regarding OTD timing & quality, be part of the decision maker, escalate issue as needed.

Capacity & budget planning:

Make capacity forecast based on operation resources and experience, forecast risks and make action plans.

Make peak volume countermeasures.

Collaborate with Order team to arrange on priority orders and action plans.

Make OTD related budget & other resource plan yearly.

Report and communication:

Key window person to connect with GMHQ functions including sales/quality/engineering etc.

Support internal & external audit.

Make trainings & meetings arrangements per business needs

Summarize business/operation status and report to GMHQ regularly

Support global business communication & discussion as needed

Key Requirements and Qualifications:

• 8+ years’ vehicle OTD management or supplier chain management experience, on import programs will be a plus
• Strong cross function collaboration experience, work with both local and global program team to oversee vehicle OTD performance, identify and address roadblocks to ensure the OTD performance on track and keep continuous improvement.

• Basic knowledge of Import Type Approval process, in-bound/out-bound logistic, vehicle maintenance & repair and vehicle distribution
• Fluent in English and Mandarin oral and written
• Demonstrated ability to manage multiple projects / programs
• Excellent project management and negotiation skills, details-oriented and well organized
• Passion for understanding the customer needs and delivering an exceptional customer experience
• Affinity to facilitate problem solving & collaboration
• Experience in establishing effective partnerships within and outside of the organization
• Experience working with geographically dispersed teams

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.