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Job Description
Provide excellent customer service to GM employees by managing the global company vehicle inventory in the most efficient cost effective way. Perform business process functions necessary for processing GM company vehicles Review and understand Company Vehicle Operations, programs, policies and procedures. Good computer skills; Microsoft Office software with proficiency using Excel and MS Project. Possess good interpersonal and communication skills to work with all business partners at all levels. High level skill set to prioritize, organize, balance, and execute multiple tasks requiring good decision-making. Possess the skills and flexibility to handle multiple requests in a dynamic environment. Possess integrity to interact with all levels of employees and management.Additional Job Description
Company Vehicle Operations (CVO)
Position: Company Vehicle Operations (CVO) Safe Driving Lead
Description
Responsible for leading the end-to-end vehicle accident process including oversight of company vehicle policy and insurance. Responsible for supporting the development and implementation of safe driving policies and programs and overseeing driver training and education, monitoring compliance with safe driving practices, and collaborating with other departments to promote a culture of safe driving.
Major Responsibilities
Manage end to end vehicle accident/incident process
Oversee vehicle insurance policy and contract
Support the administration of policy violations and claims tracking
Interface with key stakeholders including but not limited to Legal, Risk Management, HR Policy, Communications, Business Unit Leaders, and strategic vendors
Collaborate with GM Employee Relations Investigations, Legal and HR Policy on company vehicle related cases and driver eligibility
Administer and support company vehicle license plate process including registration, auction, record keeping and usage
Develop driver communications and related materials for CVO users
Prepare and present awareness training regarding safe driving policy and process
Coordinate tickets and tolls processing
Required to work flexible hours
Qualifications
Required Skills:
Experience with China traffic law and auto insurance claims process
Knowledge of vehicle accident process
Strong analytical ability for problem solving
Excellent communication skills
High level of interpersonal skills – ability to work well with others
Proficient in PC applications including MS Word, Excel and PowerPoint
Ability to document current business processes and recommend/implement efficiency and effectiveness improvements
Preferred Skills:
1-3 years experience dealing with vehicle incidents
Intermediate English Language Skills (oral and written)
Understanding of Fleet management and general automotive knowledge
Ability to learn new systems including SAP, vehicle ordering and logistic systems
Education and Training:
Undergraduate Degree required
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
More Information
Application Details
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Organization Details
GM / General Motors
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