Software Re-Flash Technical Specialist - GM Global Technical Center - Smith Manufacturing B

Job Description

This position is required to be onsite full time.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. PLEASE DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Job Overview

This role is critical for improving the quality of GM products including reducing warranty and improving customer vehicle order delays by preventing defects through yard software updates and unknown vehicle impact due to yard activities. This role will help the vehicle plants integrate new software into their produced vehicles as seamlessly as possible. This role is defining the standards for the future of GM.

Responsibilities

• Provide support with regards to Manufacturing tool re-flash activities.
• Integrate with AVFE, AVDE, AVIE, DRE’s, SW VSE etc.
• Set up and maintain GBFTT tools and equipment needed.
• Track all tool locations and software levels.
• Develop new standards to help ongoing activities and future projects.
• New tools, processes etc.
• Create open communication between all stakeholders.
• Support and plan meetings to discuss details of reflash activities.
• Organize and track all activities with personnel placement, Software timing, and completion schedule.
• Monitor all reflash. tool activities to schedule equipment for support opportunities.
• Do empathy interviews with team member impacted to make sure all equipment needs are being met.
• Understand top issues the team is experiencing and read across to future programs to drive early intervention.
• Monitor all reflash tool activities and provide feedback of results.
• Speak up in meetings, ask questions, ensure full understanding of the project scope and expectations.
• Familiarity with all GM EOL test stations
• Expertise in diagnosing vehicle software issues
• Expertise in vehicle architecture

• Provide monthly updates to GEST and Product leadership (BPD Level 1 Report out)
• Top Issues
• Upcoming activities
• Tool Schedule and completion dates
• Items needed
• Support needed
• Provide quartile updates to senior leadership in regards to equipment and ongoing failures
• Escalate any roadblocks to leadership
• Help set the strategy for electrical improvement for the GEST organization

Additional Job Description

Required Qualifications

• Associates Degree or higher in Automotive, Manufacturing, Electrical/Software or equivalent experience
• Minimum 2 years experience in the automotive field
• Demonstrated ability to lead projects and deliver results
• Thorough knowledge of software deployment strategies

Preferred Qualifications

• Minimum 1 year of Vehicle Spy experience
• Demonstrated understanding of automotive manufacturing processes

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​