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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Senior Solution Engineer - CORE

Location: Dublin office based or Ireland remote (office flex)

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

What is a Senior Solution Engineer?

Also known as a "Senior Pre-Sales Engineer", "Senior Solution Consultant" or "Senior Sales Consultant," the Senior Solution Engineer is responsible for understanding a client’s business challenge and presenting technology solutions to evoke confidence in a company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

Typical Day of a Senior Solution Engineer:

• Facilitate outcome-focused dialogue to understand and define a customer’s business requirements by conducting discovery calls and process-based discovery workshops
• Partner with prospects/customers to develop a vision for their future on the Salesforce platform, developing a roadmap for both short and long term goals
• Make that vision come to life by configuring and communicating the art of the possible on our platform through a product demonstration
• Establish and share a point of view on business value provided by the solution with potential customers
• Participate in trainings and certifications to acquire and maintain skills
• Collaborate with product and enablement teams to provide feedback from the field and drive solution growth

Requirements:

• Strong verbal, written, presentation and interpersonal skills
• Strong problem solving skills
• Ability to understand customer's business goals and map those to the right technology solutions
• Ability to collaborate as part of a team to take on business and technical problems
• Passion and energy for technology and a desire to learn
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Minimum of 2 years of professional experience
• Industry experience in Financial Services or Healthcare & Life Sciences

Additional Preferred Requirements:

• Solution Engineer / pre-sales experience
• Experience implementing Salesforce, CRM, or equivalent solutions
• Experience in a technical, customer-facing role
• Project Management skills
• Bachelor’s degree or equivalent
• Experience with Salesforce, including product certifications

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