COMPLETE Senior Manager, UX Design

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Job Category

User Experience

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Overview
Step into a pivotal role within Salesforce's Starter UX team. As we drive innovative, inclusive, and product-led initiatives, our focus remains unwavering: the people using our platform.

Objective
Create and elevate. We're not just building tools; we're revolutionising how salespeople, marketers, and developers interface with their digital environments. Your expertise will be central in shaping refined designs and transforming high-concept ideas into inclusive, intuitive experiences that solidify and expand human relationships.

Meet People Where They Are

People move with confidence through task-oriented and inclusive experiences tailored to their jobs.

Low Walls, High Ceilings

If we can’t make something self-evident, we need to make it self-explanatory and worth the effort.

Biased Toward Simplicity

We focus on what’s meaningful for customers and remove obstacles to achieving their goals.

Experience/Skills Required

• Deep expertise in Figma and other industry-leading design tools.

• At least 5 years of strategic product design, with a proven record of leading products from ideation to market success.

• Demonstrated experience in leading onsite and remote teams through complex project lifecycles.

• A robust, autonomous work ethic complemented by an ability to harmonize with and elevate team dynamics.

• Adeptness in user-centered design, bolstered by empirical data, user research, and iterative feedback loops.

• Stellar communication skills, adept at aligning multi-disciplinary teams, stakeholders, and external partners.

• Demonstrated expertise in making user experiences that are not only intuitive but also accessible, adhering to WCAG and other industry standards.

• Proven record of advocating for and implementing inclusive design practices, ensuring that products are usable by everyone, including people with disabilities.

Responsibilities

• Synthesise broad research insights into actionable, strategic design directions.

• Be a cornerstone of the design process, driving product, engineering, and marketing collaboration to champion user-centric solutions.

• Direct the design trajectory for our suite of web and mobile apps, ensuring our principles are intricately woven into every facet.

• Continuously refine and elevate our design guidelines, preempting industry trends and user expectations.

• Engage in rigorous dialogue with developers and QA to achieve design excellence, setting industry benchmarks.

• Mentor, guide, and influence the next generation of Salesforce designers, emphasising a culture of inclusivity and forward-thinking.

Design Culture

Through human centred and inclusive design, we not only cater to the present but also architect the future. As we merge purposeful design with functionality, our products become indispensable tools for professionals globally. Your leadership will be instrumental in this narrative, crafting the vision and trajectory for Salesforce's next chapter.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.