COMPLETE Tax - Business Operations & COE - Assistant Manager

Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 

 

 

 

Role name and description

Assistant Manager – To achieve the EY Vision and Tax Service Line business objectives, the Global Tax network and GDS Tax executes projects and initiatives on a periodic basis. As EY aims to achieve effectiveness and efficiency in order to provide sustainable value to our global network and clients, GDS Tax is at the core of EY’s most notable transformation projects. 

The GDS Tax Operations team has been established to supplement the PM talent shortage in our global Tax network and within GDS Tax for the efficient and effective delivery of these projects. As a core member within the GDS Tax PMO team, the candidate will work closely with Project Leaders across the organization to design and implement solutions to improve and accelerate the delivery of projects and transformation initiatives

The candidate will be responsible for managing projects (end to end or parts of projects) for internal GDS Tax and wider global network clients.

Candidate will be expected to have experience in managing big budget programs / projects. Role will also include establishing, maintaining, and strengthening client relationships. 

 

Role Purpose

 

This role involves working as part of a centre of execellence team within Tax and its purpose is to administer and monitor project and (its sub projects) such that cost, quality, plan, time, and benefits realization are controlled and achieved, through ensuring that all projects adhere to the timelines and the team is connected to meet the goal.

 

Main responsibilities include programme stakeholder management and project coordination; benefits and quality management; stakeholder management; portfolio management; programme, tranche and project planning including milestone management; and risk and issue management. Integral to delivering these responsibilities will be financial management; maintaining risks, issues, assumptions, actions log; resource forecasting; dependency management; and programme reporting.

Operationally, the provides and enables project prioritisation, management information, financial reporting, resource planning, decision making, and recruitment.

 

Key Accountabilities:

 

• Ensure the successful implementation of the PMO’s responsibilities, services and deliverables.
• Monitor Programme reporting and assist team in reporting to Senior Management and stakeholders.
• Establish frameworks and standards for Programme and Project Management Manage and compile Programme related financial and KPI information Oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the Programme
• Update and maintain the Risk Log, Action Log, Decisions Log, and Issue Register
• Track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained.
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work.
• Define and embed project control and governance
• Provide Project planning, Milestone management, Scope management, Resource forecasting, Financial Management, Change Management across the project portfolio
• Prepare regular status reporting for the engagement leadership

 

Skills and Knowledge

 

• Proven track record for planning, executing, controlling, and closing projects and the ability to manage a project and its components simultaneously with minimal supervision
• Experience of managing a PMO office
• Experience of managing the complete lifecycle of a project with project teams of 5 to 25 people
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Line management or team leader experience
• Excellent written/oral communication skills for reports and presentations
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

 

Relationship Management

 

• Personable, pro-active, professional and able to demonstrate full commitment to exceptional customer care and service in all activities. Work as a key member of the team
• Lead the project team which will comprise of staff from audit and client’s Finance function
• Ability to communicate and interact at all levels of the organisation
• Maintain effective relationship with client
• Focus on client relationships and impact on our customer service
• Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual.
• Exemplary communication skills.
• Challenge others to develop as leaders while clarifying roles and responsibilities.
• Pursue excellence in all aspects of project.
• Possess the expert knowledge to identify opportunities for change and the ability to convey the need for change.

 

Role Competency Summary

• Project Focus
• Analysis and Decision Making
• Teamwork and Leadership
• Drive for results
• Integrity and commitment
• Communicating and Influencing
• Equality, Diversity and Respect

 

Specific Role Competencies

• At least five years of relevant project management or PMO management experience.
• Line management or team leadership experience

PMP, PRINCE2 Foundation or Practitioner, or equivalently qualified in similar project management methodologies will be an advantage

 

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