Sr. Business Strategist - Card Strategy + Roadmap - Work From Home - United States

Job Description

Remote OR Hybrid: Reporting where work can/needs to be performed / collaboration should happen. If the person lives w/n 50 miles of such a location, they are expected to come in three times a week. If they do not live within 50 miles of any of those locations, they don’t need to report in.

• This role is based remotely but if you live within a 50-mile radius of [Atlanta, Austin, Detroit, Warren, or Milford], you are expected to report to that location three

About the Role:

The position will report to the Director, Loyalty Card Portfolio Management and will own development and execution of the long-term roadmap of the card program, as well as creating and telling the cobrand value story to relevant internal stakeholders, especially those critical to the future success of the program. This is an individual contributor role that will work closely with various members of the Loyalty Leadership team as well as collaborating across GM to grow & deliver success for the program.

The ideal candidate for the role embodies GM’s Behaviors and is motivated by the drive to ensure GM establishes a winning strategy that delivers a best-in-industry co-brand card program that delivers value for customers, GM and dealer network.  Ability to lead change, collaborate and influence across all functions, effectively prioritize, and thrive in an ambiguous / fast-paced environment is a must. The candidate will have to consistently tell the value story of the card program to various internal stakeholders to solicit buy-in and support for the program. 

Specific job responsibilities include: 

• Taking responsibility for bringing initiatives jointly developed with the bank to fruition
• Taking direct responsibility for either driving initiatives on the roadmap or coordinating the activities of those who are responsible to ensure delivery
• Establishing a list of preferred GM + partner tech enhancements to enable better acquisition volumes and creating detailed requirements to implement.
• Determining a wish list of future tech + marketing obligations/operational enhancements from the bank partner, and working as a key partner to product to deliver them
• Providing cobrand value storytelling support to anyone within the team who needs it (e.g., to support new channel development, dealer programs, retail offers).
• Leveraging data and analytics to develop a clear understanding of the segments within the portfolio, and provides suggestions for the engagement team on how to maximize card holder spend within GM.
• Having oversight of all GM managed benefits on the card and is responsible for periodic re-evaluation of their effectiveness. Shares frequent updates on benefits usage and success and proactively recommends enhancements or changes to them.
• Works in partnership with bank to carry out value proposition benefits research as necessary

Additional Job Description

Qualifications / Requirements:  

• Bachelor’s degree
• 7+ years of co-brand acquisition experience in auto / retail / T&E sectors is desirable but other relevant experience within FinTech or Digital Card acquisition will be considered
• High EQ with excellent relationship management & influence skills, with attention to detail
• A proven & successful track record in navigating cross functional teams to achieve desired results in a highly-matrixed organization
• A demonstrated proficiency in leading, developing or supporting execution of strategic plans, including roadmap prioritization & management, creation & tracking of measurements plans, executive / senior leadership report outs, etc. 
• Comfortable executing complex projects and assignments with a high degree of autonomy, confidentiality, and accountability for results
• Ability to work independently with minimal supervision
• Operate with high level of time management and prioritization skills
• Ability to organize and plan effectively, in ambiguous and continually changing environment
• Highly developed oral and written communications skills, with focus on succinct, simple messaging
• High level of interpersonal skills to work effectively with, motivate and elicit work from others
• Must be energetic, hardworking, enthusiastic; willing to offer opinions and judgments and constructively challenge leadership
• Must be comfortable working with and at times, managing Senior Leaders and Executives within the organization
• Demonstrated ability to work in an action oriented, decision-making environment and be decisive
• Must plan and be able to anticipate risks associated with projects/tasks and have a plan to handle if encountered in highly visible live environments

COMPENSATION: The median level of salary compensation for this role is $93,400.00 to $149,200.00 Annually

BONUS POTENTIAL: An incentive pay program offers payouts based on company performance, job level, and individual performance.

BENEFITS: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

#LI-Remote #GM-Remote #LI-JN1

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​