Fraud Management Specialist - GBS - Manila Shared Services 2 - Manila Shared Services 2

Job Description

Fraud Management Specialist (Senior Analyst-Team Lead level)

• Create and implement processes on fraud governance, risk management, and controls and monitoring.
• Identify, assess, and make recommendations that will manage and mitigate the organizations operational risks.
• Supports the management and oversight of business-aligned application development activities by providing advice to multiple teams and departments on how to implement and remediate necessary controls.
• Partner with operations, HR, QA and relevant stakeholders in accordance with security, fraud prevention, closure of cases and adherence to any client requirement. 
• Carry out a myriad of compliance checks, ensuring data privacy, safeguarding of information and fraud awareness across all lines of business.
• Identifies potential risks by analyzing data, observing processes, and talking to staff.
• Drafts and delivers reports and presentations outlining findings, identifying and explaining potential risks, and recommending solutions.
• Selects or develops and implements appropriate risk assessment models or methodologies.
• Develops and implements contingency plans to manage business interruptions, volatile market events, and other emergencies.
• Ensures and/or facilitates adequate communication concerning key risks.
• Drafts and/or evaluates risk disclosures and similar documentation.
• Maintains knowledge of existing and developing laws and regulations related to the organization's industry; assesses and explains how new requirements may affect the organization in terms of risk exposure.
• Assist in design and implementation of enterprise fraud strategy or a fraud mitigation program
• Helps implement continuous improvement ideas to drive transparency and effectiveness of controls.
• Communicate quality assurance procedures, existing protocols, and effective controls
• Perform root cause analysis of fraud risks to identify potential process and/or training enhancements
• Partner with management and key staff from other business units to identify processes, study and investigate operational risk issues, and develop solutions

Additional Job Description

Required Skills and Abilities

• Knowledge of Data Science and Analytics
• Excellent verbal and written communication skills.
• Advanced database, word processing, spreadsheet, and presentation software skills
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.

Qualifications and Experience

• A Bachelor’s or Master’s degree in Business, Finance, Accounting, or related field
• At least 3+ years of relevant work experience in fraud and risk management, fraud risk framework implementation, or any related field.
• Working knowledge of ACFE, COSO ERM, ISO 31000 and /or gained within a financial services environment where a mature operational risk process has been developed

Important: Must be willing to work on mid to night shift.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.