COMPLETE Cloud Infrastructure Engineer

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Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Software Engineering

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

This role is only open to those who are current or prior Salesforce interns. All others who do not meet this criteria will not be considered.

Salesforce has one of the best Information Security teams in the world and growing this piece of the business is a top priority! Trust and security are Salesforce’s number one value as a company. As a result, we have built a large-scale security monitoring infrastructure that collects, stores, and analyzes terabytes of data every day.

The Cloud Infrastructure Engineer will ensure the 24x7 availability of this infrastructure, supporting the rest of the team in their mission to detect and respond to security incidents. We are the ‘tip of the spear’ and the last line of defense protecting company and customer data from our adversaries. We are looking for an engineer that wants to leverage their existing network security, system administration, operations, and scripting/development skills and take it to the next level in a world-class security environment.

Salesforce collects, stores, and analyzes vast troves of security related data to support our incident response, security analytics, and threat intelligence teams. You will help us to do this better than ever.

Responsibilities:

• Deploying large scale distributed systems in the public cloud including multi region and multi cloud deployments.

• Design, Installation, operation, monitoring, and troubleshooting of our security monitoring infrastructure.

• Rapid response to security monitoring infrastructure outages or degradation of service.

• Troubleshoot network, hardware, operating system issues/bottlenecks.

• Root-cause analysis across multiple systems in a highly distributed global environment.

• Build and improve our automation for deployment and maintenance.

• Monitor metrics and expand on areas of improvement.

Required skills:

• Enrolled and working towards obtaining a BS or MS in Computer Science or related field.

• Experience with Public Cloud and supporting systems deployment, configuration management and application installations within the AWS (EKS, S3, VPC, IAM, EC2, SQS ), GCP and/or Azure core services

• Experience with Linux systems engineering/operations in a DevOps environment

• Experience scripting/coding skills (i.e. Go, Python, Ruby, Shell scripting) for automation

• Network devices configuration management. From Switches, firewalls and Routers to Public Cloud networking (Security Groups,

• ELB, VPC, VPC Flow Logs, Route53)

• Experience Configuration Management tools like Puppet, Helm, Ansible or Chef

• Knowledge of infrastructure as code tools like Terraform, Cloud formation or Pulumi

• CI/CD pipelines setup and tune up

• Expert in deploying and troubleshooting modern Linux operating systems

• Proficient in network troubleshooting

• Ability to work as part of a globally distributed team

• Must have strong verbal and written communication skills, especially for documentation purposes

Desired skills:

• Ability to deliver Agile projects and understanding of SCRUM ceremonies/practices

• DevOps experience with skill sets in containers, microservices, Kubernetes, and cloud-native apps

• Large scale systems management experience

• Network Packet Broker configuration

• Familiarity with log analysis tools (i.e. Splunk or Kibana)

• Up-to-date on the latest industry trends; able to articulate trends and potential clearly and confidently

• Knowledge in network packet analysis with experience using tools such as Suricata and Zeek (Bro)

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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Washington-based roles, the base salary hiring range for this position is $118,500 to $145,700.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.