To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
About Futureforce University Recruiting
Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.
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About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
**This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government and gain other clearances as deemed appropriate for the role.**
Team:
Our Secure Space Technology and Global Badging Charter team serves as experts in securing our spaces through access control and camera deployment in over 50 data centers and 90 offices globally. We are a unique and diverse team that has experience in data center engineering, construction project management, and auditing, to name a few. We partner with many different external and internal partners such as integrators, Legal, Data Center Engineering, Real Estate, etc.
With the backing of our Global Safety & Security (GS&S) leadership team, you will be responsible for assisting with the development of our new case management tool and quality assurance program of that tool. While assisting, you will also be tasked with networking opportunities to grow your network and build mentorships within Salesforce.
Internship:
As an intern, you can expect to partner with GS&S teams (6-10 different teams) to build "what good looks like" for case management tickets. Then, you will implement this with a quality assurance process to grade tickets and provide updates to leaders with in the GS&S group to drive effectiveness, service, and efficiencies.
Required Qualifications:
This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government and gain other clearances as deemed appropriate for the role.
Enrolled and working towards obtaining a BS/MS/PhD in Information Systems or related field. Please note that in order to be eligible for an internship, we require that you be returning to school the following quarter/semester to work towards completing your degree
Must be attending a College or University in North America
Project management experience
Google Slides/Docs/Sheets or related experience
Preferred Qualifications:
Quality assurance experience
Tableau/Salesforce CRM analytics/reporting experience
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For California-based roles, the base salary hiring range for this position is $25 to $34.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.More Information
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Organization Details
Salesforce United States of America
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