COMPLETE Technical Support Engineer

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Technical Support Engineer in Indianapolis, IN:

Job Duties: Develop and maintain technical expertise in assigned areas of product functionality. Demonstrate exceptional analytical, troubleshooting, and problem-solving expertise. Provide feature explanation and deliverability best practices. Manage customer expectations and the customer experience to maximize customer satisfaction. Actively maintain and participate in job-related training activities. Demonstrate the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment. Multitask and perform effectively under. ˆHQ address additionally encompasses the following Salesforce locations in Indianapolis: 433 North Capitol Avenue, 36 South Pennsylvania Street, 1 East Ohio Street, 111 Monument Circle. The permanent position may be offered at any of these locations in Indianapolis. Telecommuting is an option. 

Minimum Requirements: Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering or closely related quantitative discipline and at least six (6) months of experience in job offered or related field.

A related technical degree required (Computer Science, Engineering).

Special Skill Requirements: (1) Agile and Scrum Methodology; (2) C#; (3) Azure Dev Ops; (4) SQL; (5) HTML; (6) Git; and (7) JavaScript. Any suitable combination of education, training and/or experience is acceptable. Education, experience and criminal background checks will be conducted. Telecommuting is an option. 

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job #21-10752. Salesforce is an Equal Opportunity & Affirmative Action Employer. Education, experience and criminal background checks will be conducted.

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