COMPLETE Director, Solution Engineering - Data Cloud

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description

Delivering customer success with Data + AI + CRM + Trust is the unique value proposition for Salesforce and the Customer 360 Platform.

Salesforce Data Cloud is a startup within Salesforce focused on next-generation technology at Salesforce, and the flagship innovation and hyperscale data platform built natively into Salesforce.

We are creating a dynamic, constantly evolving environment where expertise in design, and technology is demonstrated every day to drive innovation.

This leader will report to the Global VP Solution Engineering, Data Cloud and will drive execution excellence in support of sellers and leadership across the region!

Key Responsibilities

• Build and lead a best-in-class team with purpose admired for deep subject matter expertise in Data, AI, Salesforce, and integration architectures.

• Team with sales leadership to build a territory plan to align strategically to top customer accounts and opportunities

• Own technical executive sponsorship to nurture relationships and provide thought leadership.

• Develop programs to efficiently scale technical evaluation of Salesforce Data Cloud

• Create strong alignment with Salesforce product teams to deeply understand Data Cloud solutions and roadmap, and advocate for key features needed for success across the Industry/Territory.

• Develop scalable, deployable, reusable, and relevant field enablement technical assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams.

• Drive best-practice operational excellence and accountability metrics that drive ACV growth and customer success.

Essential Qualifications

You have demonstrated consistently increasing levels of responsibility and spheres of influence that include:

• Experience leading Solution Engineering teams in Data, Analytics, AI and CRM.

• Experience and understanding of CRM, Data Architecture, AI/ML

• Experience driving and scaling success in large, complex selling organizations.

• Knowledge of industry-specific use cases, data architectures, and integration patterns.

• Gifted storyteller able to engage diverse audiences from C-level executives to data architects.

• Persuasive verbal, written, presentation and interpersonal communication skills that influence change in large organizations.

Preferred Requirements

• Data Architecture & Tools: cloud-based data platforms, SQL, data pipelines, ETL, data transformation, data modeling, integration patterns

• AI: Python/R, data wrangling, machine learning

• Technical knowledge of the Salesforce platform

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.

Benefits and Perks

Check out our benefits site (https://salesforcebenefits.com/international.html) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown! 

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