COMPLETE Senior - AMS (business marketing and change management)

Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 

 

 

 

EY – Assurance – GDS Assurance Enablement

SSL – FAAS Practice Management

Rank – Senior

 

Area of expertise – Internal operations (business marketing and change management)

As part of our EY Assurance Team, the role revolves around providing strategic business marketing and strategic change management that can be used to inform and motivate various internal and/or external stakeholders for their respective markets, functional practices, or other internal clients.

 

The opportunity

We are looking for an incumbent who can manage and execute the development of various communication deliverables that will involve working on various media and marketing platforms, research tools, and brand compliance processes for effective implementation and achievement of desired output for the Client.

 

Key responsibilities

• Create, co-develop, and manage moderate to complex communications for leadership to inform and motivate various internal and external stakeholders about markets, client and other functional/internal client programs and developments affecting the strategy. Drafts, obtains approval, and executes actual “messages” through a variety of media platforms/mediums including webcasts, videos, speeches, meetings, presentations, e-mails, daily connects, weekly chronicles, thought leadership, research papers, etc. 
• Possesses an understanding of markets or their respective functional practice/internal clients and has strong comfort level working across service lines, industry and/or their respective functional practice/internal client group. 
• Co-develops with senior leadership effective strategic communication objectives and initiatives.
• Creates, develops, and manages the project scope and schedule for simple to complex multiple projects; plans and assigns resources to associated tasks and deliverables as appropriate; manages resources, tasks based on project plan.
• Develops and maintains relationships with project stakeholders; manages project stakeholder’s expectations; negotiates with and influences project sponsors on project specific items. 
• Responds to inquiries about communication deliverables and are responsible to respond back to all levels of management within the firm. 
• Presents complex ideas and anticipates potential objections; influences others; anticipates and communicates ramifications of decisions and issues to project stakeholders and presents alternatives.
• Support evolving business dynamics and relentlessly focus on improving existing business processes and initiatives involving technology applications
• Act as a technical expert for identified internal applications and share knowledge as appropriate

 

Analytical/Decision Making Responsibilities:

• Possesses domain expertise in own area of knowledge and usually accomplishes work through self or subordinate professionals. 
• Work closely with experienced AMs and Managers/ team members and support execution of work across business marketing operations domain.

 

Skills and attributes for success

• Excellent written and oral communication skills (including presentations) as well as listening and interpretation skills
• Experience with MS Office suite like such as MS Excel, MS PowerPoint
• Demonstrated teamwork and leadership skills, including the development of junior staff
• Excellent project management skills
• Excellent knowledge of primary and secondary research for internal and external clients
• Stakeholder management
• Internal communications experience
• Manage, gather content, develop quality content for multiple stakeholders
• Create content for success stories, announcements, newsletters, and similar documents
• Ability to adapt their style, eye for detail, and adherence to firms’ tone, brand, and style
• Ability to work in a dynamic environment and adapt priorities as the business evolves

 

To qualify for the role, you must have

• Post-Graduation in Marketing, Mass Communications, or International Business) with 3-4 years of work experience in internal marketing, communication, and branding.
• Knowledge of market research
• Knowledge of tools such as Qualtrics, Unily and Marketo will be an added advantage.

 

What we look for

• A candidate with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide.
• Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries

 

What we Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We will introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

• Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You will be embraced for who you are and empowered to use your voice to help others find theirs.

 

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.