Gapinc

About the RoleAs the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.What You'll DoAnalyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Teaches and trains to build capabilities. Leads the implementation and execution of all Standard Operating Procedures and initiatives Creates an inclusive environment Implements action plans to maximize efficiencies and productivity Performs Service Leader duties Represents the brand and understands the competitors Promotes community involvement Leverages OMNI to deliver a frictionless customer experience Ensures all compliance standards are met Who You Are3-5 years of retail experience leading others College degree or equivalent experience preferred Demonstrated ability to deliver results Ability to effectively communicate with customers and employees College degree preferred Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills Strong planning and prioritization skills

About the RoleAs an Assistant General Manager, you’ll work with the General Manager to create, execute and maintain the store business plan. You’re a critical leader in driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. You’ll lead others by teaching and coaching Assistant Managers, Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. You are expected to lead the team in the absence of your General Manager.What You'll DoBuild effective teams and drive a culture of high performance and engagement. Support the execution of performance goals and developmental plans for store team. Support strategies and processes using a customer-centric mindset to delivers results and drives store sales. Recruit, hire, onboard, develop and lead a team of managers and employees. Be accountable for team performance through teaching, coaching and providing feedback to build capabilities. Own assigned area of responsibility. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Ensure consistent execution of standard operating procedures. Represent the brand and understand the competition and retail landscape. Promote community involvement. Leverage an omni-channel to deliver a frictionless customer experience. Who You AreA current or former retail employee with 2-4 years of retail management experience. A high school graduate or equivalent. A good communicator with the ability to effectively interact with customers and your team to meet goals. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Driven by metrics to deliver results to meet business goals. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Organized and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands. Knowledgeable of our business and the retail environment and it to evolve store strategies to help meet goals. Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. Ability to travel as required. Ensure all compliance standards are met.

About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll DoSupport strategies and processes to drive store sales and deliver results through a customer centric mindset. Recruit, hire and develop highly productive Brand Associate and Expert teams. Own assigned area of responsibility. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Ensure consistent execution of standard operating procedures. Represent the brand and understand the competition and retail landscape. Promote community involvement. Leverage omni-channel to deliver a frictionless customer experience. Ensure all compliance standards are met. Who You AreA current or former retail employee with 1-3 years of retail management experience. A high school graduate or equivalent. A good communicator with the ability to effectively interact with customers and your team to meet goals. Passionate about retail and thrive in a fastpaced environment. Driven by metrics to deliver results to meet business goals. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. Ability to travel as required.

About the RoleAs a Lead, you’re responsible for supporting our management team by performing functional tasks as assigned. You will act as a mentor and role model to Experts & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, you’ll teach and coach your team and drive behaviors to deliver a best-in-class experience to our customers.What You'll DoConsistently treat all customers and employees with respect and contribute to a positive work environment. Promote customer loyalty by educating customers about our loyalty programs. Serve as a role model to achieve priorities in store with the customer as the primary focus. Seek out and engage with customers to drive sales and service using suggestive selling. Enhance customer experience by using all omni channel offerings. Take action based upon direction from the Service Leader and collaborate effectively with employees. Support Service Leader duties during non-peak hours. Build and share expertise in an assigned specialized functional area. Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store as needed. Be accountable to personal goals which contribute to overall store goals and results. Who You AreA current or previous retail employee with 6 or more months of experience. A good communicator with the ability to effectively interact with customers and your team to meet goals. A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. Able to demonstrate interest and initiative to develop skills and improve capabilities. Passionate about retail and thrive in a fastpaced environment. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds. Ability to travel as required.

About the RoleAs a Lead, you’re responsible for supporting our management team by performing functional tasks as assigned. You will act as a mentor and role model to Experts & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, you’ll teach and coach your team and drive behaviors to deliver a best-in-class experience to our customers.What You'll DoConsistently treat all customers and employees with respect and contribute to a positive work environment. Promote customer loyalty by educating customers about our loyalty programs. Serve as a role model to achieve priorities in store with the customer as the primary focus. Seek out and engage with customers to drive sales and service using suggestive selling. Enhance customer experience by using all omni channel offerings. Take action based upon direction from the Service Leader and collaborate effectively with employees. Support Service Leader duties during non-peak hours. Build and share expertise in an assigned specialized functional area. Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store as needed. Be accountable to personal goals which contribute to overall store goals and results. Who You AreA current or previous retail employee with 6 or more months of experience. A good communicator with the ability to effectively interact with customers and your team to meet goals. A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. Able to demonstrate interest and initiative to develop skills and improve capabilities. Passionate about retail and thrive in a fastpaced environment. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds. Ability to travel as required.

About the RoleAs a Lead, you’re responsible for supporting our management team by performing functional tasks as assigned. You will act as a mentor and role model to Experts & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, you’ll teach and coach your team and drive behaviors to deliver a best-in-class experience to our customers.What You'll DoConsistently treat all customers and employees with respect and contribute to a positive work environment. Promote customer loyalty by educating customers about our loyalty programs. Serve as a role model to achieve priorities in store with the customer as the primary focus. Seek out and engage with customers to drive sales and service using suggestive selling. Enhance customer experience by using all omni channel offerings. Take action based upon direction from the Service Leader and collaborate effectively with employees. Support Service Leader duties during non-peak hours. Build and share expertise in an assigned specialized functional area. Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store as needed. Be accountable to personal goals which contribute to overall store goals and results. Who You AreA current or previous retail employee with 6 or more months of experience. A good communicator with the ability to effectively interact with customers and your team to meet goals. A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. Able to demonstrate interest and initiative to develop skills and improve capabilities. Passionate about retail and thrive in a fastpaced environment. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds. Ability to travel as required.

About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll DoSupport strategies and processes to drive store sales and deliver results through a customer centric mindset. Recruit, hire and develop highly productive Brand Associate and Expert teams. Own assigned area of responsibility. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Ensure consistent execution of standard operating procedures. Represent the brand and understand the competition and retail landscape. Promote community involvement. Leverage omni-channel to deliver a frictionless customer experience. Ensure all compliance standards are met. Who You AreA current or former retail employee with 1-3 years of retail management experience. A high school graduate or equivalent. A good communicator with the ability to effectively interact with customers and your team to meet goals. Passionate about retail and thrive in a fastpaced environment. Driven by metrics to deliver results to meet business goals. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. Ability to travel as required.

About the RoleAs an Assistant General Manager, you’ll work with the General Manager to create, execute and maintain the store business plan. You’re a critical leader in driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. You’ll lead others by teaching and coaching Assistant Managers, Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. You are expected to lead the team in the absence of your General Manager.What You'll DoBuild effective teams and drive a culture of high performance and engagement. Support the execution of performance goals and developmental plans for store team. Support strategies and processes using a customer-centric mindset to delivers results and drives store sales. Recruit, hire, onboard, develop and lead a team of managers and employees. Be accountable for team performance through teaching, coaching and providing feedback to build capabilities. Own assigned area of responsibility. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Ensure consistent execution of standard operating procedures. Represent the brand and understand the competition and retail landscape. Promote community involvement. Leverage an omni-channel to deliver a frictionless customer experience. Who You AreA current or former retail employee with 2-4 years of retail management experience. A high school graduate or equivalent. A good communicator with the ability to effectively interact with customers and your team to meet goals. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Driven by metrics to deliver results to meet business goals. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Organized and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands. Knowledgeable of our business and the retail environment and it to evolve store strategies to help meet goals. Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. Ability to travel as required. Ensure all compliance standards are met.

About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll DoSupport strategies and processes to drive store sales and deliver results through a customer centric mindset. Recruit, hire and develop highly productive Brand Associate and Expert teams. Own assigned area of responsibility. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Ensure consistent execution of standard operating procedures. Represent the brand and understand the competition and retail landscape. Promote community involvement. Leverage omni-channel to deliver a frictionless customer experience. Ensure all compliance standards are met. Who You AreA current or former retail employee with 1-3 years of retail management experience. A high school graduate or equivalent. A good communicator with the ability to effectively interact with customers and your team to meet goals. Passionate about retail and thrive in a fastpaced environment. Driven by metrics to deliver results to meet business goals. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. Ability to travel as required.

About the RoleIn this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.What You'll Do All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience. Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration Promote loyalty by educating customers about our loyalty programs Leverage omni channel offerings to deliver a frictionless customer experience Support sales floor, fitting room, check out, and back of house processes, as required Courteous and responsive to internal/external request Exchange and verifies job related information to provide support Who You AreGood communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required Able to handle customer interactions and potential issues/concerns courteously and professionally Use basic information-gathering skills to solve problems Ability to learn procedural knowledge acquired through on- the-job training

About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll DoSupport strategies and processes to drive store sales and deliver results through a customer centric mindset. Recruit, hire and develop highly productive Brand Associate and Expert teams. Own assigned area of responsibility. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Ensure consistent execution of standard operating procedures. Represent the brand and understand the competition and retail landscape. Promote community involvement. Leverage omni-channel to deliver a frictionless customer experience. Ensure all compliance standards are met. Who You AreA current or former retail employee with 1-3 years of retail management experience. A high school graduate or equivalent. A good communicator with the ability to effectively interact with customers and your team to meet goals. Passionate about retail and thrive in a fastpaced environment. Driven by metrics to deliver results to meet business goals. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. Ability to travel as required.

About the RoleAs a Lead, you’re responsible for supporting our management team by performing functional tasks as assigned. You will act as a mentor and role model to Experts & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, you’ll teach and coach your team and drive behaviors to deliver a best-in-class experience to our customers.What You'll DoConsistently treat all customers and employees with respect and contribute to a positive work environment. Promote customer loyalty by educating customers about our loyalty programs. Serve as a role model to achieve priorities in store with the customer as the primary focus. Seek out and engage with customers to drive sales and service using suggestive selling. Enhance customer experience by using all omni channel offerings. Take action based upon direction from the Service Leader and collaborate effectively with employees. Support Service Leader duties during non-peak hours. Build and share expertise in an assigned specialized functional area. Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store as needed. Be accountable to personal goals which contribute to overall store goals and results. Who You AreA current or previous retail employee with 6 or more months of experience. A good communicator with the ability to effectively interact with customers and your team to meet goals. A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. Able to demonstrate interest and initiative to develop skills and improve capabilities. Passionate about retail and thrive in a fastpaced environment. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds. Ability to travel as required.

About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll DoSupport strategies and processes to drive store sales and deliver results through a customer centric mindset. Recruit, hire and develop highly productive Brand Associate and Expert teams. Own assigned area of responsibility. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Ensure consistent execution of standard operating procedures. Represent the brand and understand the competition and retail landscape. Promote community involvement. Leverage omni-channel to deliver a frictionless customer experience. Ensure all compliance standards are met. Who You AreA current or former retail employee with 1-3 years of retail management experience. A high school graduate or equivalent. A good communicator with the ability to effectively interact with customers and your team to meet goals. Passionate about retail and thrive in a fastpaced environment. Driven by metrics to deliver results to meet business goals. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. Ability to travel as required.

About the RoleAs a Lead, you’re responsible for supporting our management team by performing functional tasks as assigned. You will act as a mentor and role model to Experts & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, you’ll teach and coach your team and drive behaviors to deliver a best-in-class experience to our customers.What You'll DoConsistently treat all customers and employees with respect and contribute to a positive work environment. Promote customer loyalty by educating customers about our loyalty programs. Serve as a role model to achieve priorities in store with the customer as the primary focus. Seek out and engage with customers to drive sales and service using suggestive selling. Enhance customer experience by using all omni channel offerings. Take action based upon direction from the Service Leader and collaborate effectively with employees. Support Service Leader duties during non-peak hours. Build and share expertise in an assigned specialized functional area. Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store as needed. Be accountable to personal goals which contribute to overall store goals and results. Who You AreA current or previous retail employee with 6 or more months of experience. A good communicator with the ability to effectively interact with customers and your team to meet goals. A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. Able to demonstrate interest and initiative to develop skills and improve capabilities. Passionate about retail and thrive in a fastpaced environment. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds. Ability to travel as required.

About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll DoSupport strategies and processes to drive store sales and deliver results through a customer centric mindset. Recruit, hire and develop highly productive Brand Associate and Expert teams. Own assigned area of responsibility. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Ensure consistent execution of standard operating procedures. Represent the brand and understand the competition and retail landscape. Promote community involvement. Leverage omni-channel to deliver a frictionless customer experience. Ensure all compliance standards are met. Who You AreA current or former retail employee with 1-3 years of retail management experience. A high school graduate or equivalent. A good communicator with the ability to effectively interact with customers and your team to meet goals. Passionate about retail and thrive in a fastpaced environment. Driven by metrics to deliver results to meet business goals. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. Ability to travel as required.