Process Discovery and Digitization Expert - BEP01 - Embassy Prime, BEP01 (BEP01)

Process Discovery and Digitization Expert

Description -

HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives.

We are looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works. At HP, the future is yours to create!

Job Description

In HP’s Digital & Transformation Office, we are transforming HP’s future through discovering, digitizing and making key change improvements to HP’s processes. We are looking for those who can work across borders and who possess the passion to help shape the future of the company. The Process Factory is looking for a Specialist that is ready to contribute hands-on to the HP’s Future Ready strategy. If you have a lot of experience in process mapping and analysis, are not afraid to learn new technologies (e.g. Signavio) and are a hands-on delivery type of individual, then we want to hear from you!

This role and will work closely with Process and Automation experts to drive value through projects associated with process re-design and automation. The role requires a resourceful approach to identify process subject matter experts and key stakeholders and a poised, tenacious approach to breaking down siloes and solving issues. This is a hands-on role, diving deep to understand the current situation and processes in the business and thinking big to understand blockers and issues.

The standard expectations are that you would apply subject matter knowledge to solve business issues and are regarded as a process discovery and digitization specialist. Work on low to medium complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Provide expertise to functional project teams and participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process mapping. Exercise significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.

Responsibilities:

• Document AS-IS processes following HP standards.

• Understand the underlying systems, tools, data, policies for the processes in scope.

• Use process SMEs, process tools and lean and six sigma techniques to identify waste and causes of inefficient and sub-optimal process performance.

• Document newly designed processes and participate in the re-engineering efforts.

• Communicate and gain agreement from relevant HP teams as needed.

• Develop any required support documentation for process discovery, digitization and improvement initiatives.

• Understand the HP business process maturity standards and advocate for process documentation which grow such maturity.

• Drive innovation and integration of process documentation and analysis tools into projects and activities in the organization.

• Train HP business users on Signavio and documented processes.

Education and Experience:

• Bachelors or Master's Degree or equivalent.

• Lean Six Sigma (Green belt) or other Quality certification preferred.

• Project management certification such as PMP/PMI certification preferred.

• Agile methodology training and/or experience preferred.

• Experience with Signavio would be nice to have.

• Typically 6-10 years experience.

• Knowledge of the HP’s processes would be an advantage.

Knowledge and Skills:

• Extensive experience mapping and analyzing processes.

• Proven track record of working in cross functional teams.

• Strong process skills with attention to detail, customer first and lean thinking.

• Have used data collection and analysis tools and software packages to gather, integrate and analyze information.

• Good analytical and problem solving skills.

• Understanding and experience in applying industry quality standards and methodologies.

• Excellent written and verbal communication skills with mastery in English.

• Hands-on get-things-done attitude.

• High degree of flexibility and the ability to work within a fluid, constantly changing environment.

• Experience with various team collaboration and process tools, such as Signavio, Visio, Zoom, SharePoint, Microsoft Teams, Service Now, SmartSheet.

Job -

Quality

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

25%

Relocation -

No

EEO Tagline - 

HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.