Engagement and Operations Manager - GLF01 - Las Fuentes (GLF01)

Engagement and Operations Manager

Description -

• ENGAGEMENT & COMMUNICATIONS: In support of the Head of Print Marketing and on behalf of the Print Marketing SPO Office, this person will be developing the strategy for internal/external engagement and communication. In addition, this person will also execute internal/external engagement and communication according to the strategy, and in cooperation with other stakeholders. This engagement and communication will encompass all available channels, such as All Employee Meetings, roundtables, internal/external events, intranet page, podcasts, videos etc. Metrics for success is the level of impact, with the frequency of engagement and communication measured by employee and external customer/partner feedback.

• OPERATIONS: The Print Marketing SPO office is responsible for developing and delivering operational excellence, enabling a more effective and efficient organization focused on delivering Print Marketing business and organizational priorities. This person will play a critical role in creating an operating model and process of management structure that links to strategic goals and delivers results. This person will identify and implement operational improvements to remove barriers and improve productivity.
• PROGRAM MANAGEMENT: Lead cross-functional project teams, managing through ambiguity and conflict if needed. Project scope inclusive of strategic and transformational initiatives.

Knowledge and Skills:

• CAPABILITIES AND SKILLS:

• Strong communication skills (written and verbal). Ability to modify own comms style to match the style of others.
• Excellent creative, organization, and forward planning skills
• Excellent project management skills, with a proven ability to align workstreams to deliver results, towards a fixed date.
• Team oriented, motivated self-starter with strong relationship building skills; demonstrated ability to collaboratively reach out across organizational boundaries, to navigate with agility matrixed structures and mobilize resources and subject matter experts from many teams and groups to achieve objectives and manage white space
• Ability to manage many details at the same time and many changes at the last minute.
• Ability to structure and solve ambiguous problems without looking for someone to tell you how to get things done.
• Inspire passion, drive change.  Infuse those around you with excitement and enthusiasm for continuously improving their approach and process. 
• Flexible, adaptable, and collaborative
• Resilient with a high level of personal integrity and energy
• Demonstrates tenacity and perseverance; works through obstacles in a thoughtful and determined manner

• COMPETENCIES

• Strong Communications:  Communicate effectively, persuasively and with ease.  Listen well, distill complicated to simple in communications targeting internal and external key stakeholders
• Strong Program Management:  The candidate will have strong program skills that help optimize, organize, and deliver on creative, timeline and budget commitments
• Results Driven: The successful candidate can set planning priorities, take accountability, and achieve results
• Leading People:  The successful candidate will be collaborative and lead virtual teams with a high degree of emotional intelligence who inspires, manages, coaches and respects people without having a direct management line of reporting. He / She will have an inclusive style; they will build trust, frank dialogue and respect, and foster teamwork across all parties involved in event management
• Collaborative:  The successful candidate will have experience collaborating across a matrix as part of driving best practices

Education and Experience Required:

• BA or BS in Marketing, Communications or Business Administration
• 5-7+ years of experience across several operations and/or marketing disciplines
• Demonstrated leadership in program management at scale
• Diplomacy and ability to influence without authority

Job -

Business Planning

Schedule -

Full time

Shift -

First Shift (Mexico)

Travel -

No

Relocation -

EEO Tagline - 

HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.