Specialist, Internal Communication (18 Month Contract) - 243 Consumers Road, Toronto, ON

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Shoppers Drug Mart is part of Loblaw – a large organization, with a number of different divisions, products and services, all geared towards the needs of 19 million Canadians who shop with Loblaw every single week. Loblaw operates in grocery retail, pharmacy retail, apparel, financial services, eCommerce, and more. Shoppers Drug Mart anchors the pharmacy retail division of Loblaw.

Across Loblaw, we have weighty expectations of ourselves as an organization, as we work hard to help Canadians Live Life Well. And while we admittedly have lofty goals, we do a lot of really cool stuff to achieve those goals.

                                                                                                                                                         
This role provides you with an opportunity to learn from and work alongside a broader Loblaw Internal Communication team, while focusing on the Shoppers Drug Mart business.

Here’s what you’ll need to do:

• Collaborate with the Senior Manager, Internal Communication, to shape, deliver and provide counsel for internal communication across all areas of the Shoppers Drug Mart business.
• Develop and implement comprehensive communication strategies that support the overall strategic direction and priorities of the business.
• Lead editorial planning, content development, layout and consistent distribution of several regular publications – including a weekly internal e-newsletter and a quarterly employee profile series.
• Develop, pitch, research and write content for internal audiences using various formats and internal communication channels, including our intranet site (fl!p), our internal social media platform (Viva Engage), email, town halls and internal conferences.
• Gather and analyze fl!p, Viva Engage, e-newsletter and event metrics to prepare a quarterly results dashboard, measuring engagement and performance across internal channels.
• Support planning of internal events – from town halls to conferences – assisting with internal promotion, creative materials, and logistics.

Ideally you will have:

• 3+ years of related experience, primarily in internal communication, doing most – if not all – of the things noted above.

• Post-secondary degree or diploma, with specialization in English, Communication, Public Relations, or a related discipline.
• Keen sense of storytelling, paired with superior writing and editing skills. This includes the ability to easily switch between creative writing/storytelling and tactical writing.
• A positive attitude, a desire to learn, a willingness to roll up your sleeves to get work done either independently or as part of a team.
• Exceptional time management and prioritization skills.
• Track record of supporting strategic communication plans that drive measurable business results.
• Comfort and proficiency with Microsoft Office 365 tools – particularly OneDrive, Outlook, Viva Engage, PowerPoint, Teams and Word.
• Inherent curiosity, along with a willingness to try new things with a test-and-learn mindset.
• In-depth understanding of internal communications principles and practices, and the ability to leverage analytics to make data-driven decisions and measure success.
   
• Assets: bilingualism, a sense of humour, a passion for health and wellness, and proficiency with design and graphic editing tools such as Adobe InDesign, Photoshop and Illustrator

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Temporary with Benefits (Fixed Term)

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.