Digital Health Product and Strategy Coordinator, Co-op - 243 Consumers Road, Toronto, ON

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Coordinator, Digital Health Product and Strategy, 4 Month Co-Op (Summer 2024)

Term Length: 4 Months

Term Start: May 6th, 2024

Term End: August 23, 2024 

We are hiring a Coordinator to support various functions and programs being managed by the Digital Health Product & Strategy Team at Shoppers Drug Mart.

Reporting to the Manager, Digital Health Product & Strategy, the Coordinator will support the Digital Health product team to successfully deliver customer facing digital health content and engagement strategies for the PC Health app. You will gain experience and exposure to the creation, development and implementation lifecycle for new digital products and features, as well as the operational support required to manage these business processes. You will be joining an entrepreneurial and motivated team working to transform the digital healthcare experience in Canada!

What You'll Do:

• Gain experiential education in the strategy and operations of digital health & wellness products
• Use outstanding PowerPoint and written communication skills to build presentations and documents that captivate key stakeholders
• Work collaboratively on the project management of new initiatives by coordinating with internal and external teams
• Maintain and update enterprise content for the digital health and wellness platforms and perform user acceptance testing
• Support with the interpretation of platform analytics and customer journey mapping using a variety of data input tools

What You'll Need:

• Enrolled in post-secondary education, preferably with a healthcare and/or business background
• Strong computer skills required in MS Office (Excel, Word, Power Point, Outlook)
• Strong interest in partnerships, digital engagement and product development
• Passionate about health & wellness
• Highly organized, with a high degree of attention to detail
• Ability to work collaboratively with multiple cross-functional teams
• Strong analytical skills (ability to analyze quantitative data sets strongly valued)

Why now?

We are currently focusing on our teams at Central office, to provide the best support to our Stores and their teams, and ensure our customers and patients are best served by visiting Shoppers. For the Pharmacy and Healthcare team, that means continuing to review, understand and respond to industry and customer changes, by developing new initiatives and new services valued by customers and stakeholders. And we continue to ensure traditional services continue to be valuable offerings, provided efficiently and effectively to everyone’s benefit.

And on top of that, every year, Shoppers Drug Mart employees at Central office, and in the stores of our Associate Owners, contribute more time, money and effort to great charitable causes across Canada.

Why Shoppers?

At Shoppers Drug Mart, we have always remained true to our belief that the root of our success lies with our people. We pride ourselves on providing more ways to care about our patients, customers and community.

We offer unique work, and the benefits you would expect from a large corporation, all with a smaller company feel, as well as:

• A high energy and varied workplace that strives for and rewards excellence.
• Competitive pay structures, rewarding strong and consistent performance
• A highly customizable benefits plan, including a vacation purchase option
• Peer recognition programs
• Employee discounts on in-store purchases
• Opportunities for skill development and advancement in your work
• Learning and development through our SDM University
• Strong culture of charitable and community involvement
• Unique chance to work with an organization that is committed to improving the health and wellbeing of Canadians

Accommodation is available upon request for applicants and colleagues with disabilities.

Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a competitive pay program and online learning through Academy.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Type of Role:

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.