Pharmacy Services – Strategy & Innovation Co-op (Summer 2024) - 243 Consumers Road, Toronto, ON

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Pharmacy Services – Strategy & Innovation Co-op

Term Length: 4 Months

Term Start: May 6th, 2024

Term End: August 23, 2024 

Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.

Why this role is important? We are hiring a Co-op Student, Pharmacy Services Strategy & Innovation. You will be accountable for supporting the Director, Pharmacist Led Chronic Disease Management with critical Diabetes/Point-of-Care Testing/Immunization related workstreams including stakeholder engagement and management, program development and maintenance, support intake processes/meetings, and research & analysis requests.  In this role, you will build on a strong foundation of new & existing program assets to make Shoppers Drug Mart and Loblaw Pharmacies the destination for Canadians to receive Diabetes care & more. This role also has responsibility to deliver business KPI’s and continuous process improvement. You will work collaboratively with cross functional teams to assess priorities, clarify risks and issues, develop internal stakeholder presentations, and support the implementation of programs and processes in Shoppers Drug Mart.

The role will report to the Director, Pharmacist Led Chronic Disease Management and will be supported by cross-functional groups to ensure delivery of the approved strategy, programs and financial plan. Collaborating closely with internal stakeholders, this role will be instrumental in developing and supporting an internal governance process for delivering exceptional products and programs for Patients and Pharmacists.

What You'll Do:

• Support the Pharmacy Services team on new and existing programs included in our portfolio with a focus on Diabetes program management, point-of-care tests, and immunizations.  This will involve cross-functional collaboration with internal stakeholders.
• Support the Pharmacy Services team on research and analysis requests. 
• Coordinate, draft, and publish Store Communications related to the Pharmacy Services portfolio for all provinces excluding Quebec
• Monitor and report on store-level performance and compliance on various initiatives
• Use superior PowerPoint, Excel, and written communication skills to take meeting minutes and create presentations to support the Pharmacy Services team communications with senior leadership, cross-functional team members, operators, and potential internal and external partners
• Input into the conditions for success, strategy and programs that will position Shoppers Drug Mart and Loblaw Pharmacies as the leaders in healthcare.
• Support the monthly business reporting and financial updates for your portfolio to key stakeholders and the Executive team, including program and patient KPIs
• Implement process and data optimization as it relates to projects/programs in your portfolio

What You'll Need:

This position requires an advanced level of initiative, and judgment in order to organize and prioritize tasks, workload and projects.

• Completing a university degree in Pharmacy (preferred), Business or Healthcare; Doctor of Pharmacy, MBA or work towards an equivalent Masters degree is an asset
• Prior work experience in Pharmacy, Healthcare and/or Consulting preferred
• Ability to build collaborative relationships at all levels of the organization to move projects forward; actively engaging internal and external stakeholders
• Analytical skills, with the ability to translate data insights into workable solutions. Consistently exercises sound judgement, ability to assimilate information from many different sources and come up with sound strategic options.
• Excellent written and verbal communication skills
• Comfortable working with ambiguity, ability to multi-task, and work in a fast paced environment
• Project management skills and ability to work with various teams, often in a project lead role and across multiple provinces, detail-oriented with strong planning skills.
• Proficient in the use of Power Point, Excel, Word; experience with product management tools (Confluence, Jira etc.) is an asset

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time (Co-op Student)

Type of Role: Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application

Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a competitive pay program and online learning through Academy.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Type of Role:

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.