Sr. Analyst, Process Optimization and Planning - 243 Consumers Road, Toronto, ON

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

In this role, you will have an essential role of the development and implementation of strategic programs and innovation as part of Canada’s largest drug retailer. In addition to supporting operations and performance management of 1750+ locations, the scope of this position includes ensuring Shoppers Drug Mart and Loblaw pharmacies are planned and staffed for efficiency, safety and excellent customer service. You will be responsible for the development and maintenance of the resource planning model to ensure accurate and consistent results are achieved. The ideal candidate is an industrial engineer with strong programming experience, interested in process optimization and resource planning through data analysis. We are looking for someone who is a strategic thinker, accountable, and eager to learn.

What You’ll Do:

• Experience with process design and optimization in a fast-paced setting, scalable to large number of locations across the country.
• Actively seeking continuous improvement opportunities to implement through leveraging Lean Six Sigma and other process improvement principles.
• Strong analytical background, critical thinking with data-driven decision making to support business initiatives and creating decision support tools to optimize operations.
• Collaborate with stakeholders to support deliverables and communication during annual planning process.
• Strong sense of ownership towards developing and validating models to accurately reflect the resourcing requirements and workforce schedule for various workflows and systems.
• Provide expertise in implementing automation or scripting when streamlining internal reporting  and planning process.
• Troubleshoot within large set of information through conceptualization, Root Cause Analysis and Exploratory Data Analysis as needed.
• Create efficient tools and models that are structured and designed for maximum ease of use and effectiveness for stakeholders.
• Utilize data analysis and data mining to quantify trends and biases in the model to identify actionable improvement opportunities.
• Ensure successful change management is in place when executing improvement opportunities after repeated testing in a controlled environment on the planning model while maintaining communication with the leadership.
• Provide analytical support for different business initiatives and cross-functional projects through data mining and data analysis.
• Travel across the country to firsthand experience different workflows in pharmacies and gather time study data to reflect daily operations on the planning model. Understand different types of measurement methodologies, metrics, and when to apply them.

Role Requirements

• Post-Secondary degree preferably in Industrial Engineering, or in a Science or Engineering field
• Knowledge of Lean Six Sigma principles
• Experience with data collection, data mining, data analytics and statistical analysis
• Familiarity with Operations Research and simulation modelling
• Strong programming experience in Python, C++, Java Script, R, SQL, VBA
• Experience with Excel and other MS Office products
• Ability to prioritize and independently execute assigned work
• Attention to detail and personal accountability to ensure accuracy of produced results
• Ability to successfully communicate convey technical problems verbally and written
• Some travel might be required within Canada

Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through SDMU. Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.