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COMPLETE Infrastructure and System Administrator Lead T5 (Onsite) - PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

4 days ago


Job Opportunity Details


Full Time


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Work from home


Weekly Working Hours

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Working Location

PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA, United States   [ View map ]

Date Posted:



United States of America


PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Position Role Type:


Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. 

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

Job Summary:

The Methods and Technology team is a diverse and multi-disciplined group responsible for delivering critical products and services to support controls.

Methods and Tools has an immediate opening for a Lead Technician Information Workplace Services within the Infrastructure Solutions team.  The candidate is responsible for provisioning, installation/configuration, operation, maintenance of systems hardware and software related to a Windows/Linux/Cloud infrastructure for unclassified and classified programs and collaborate with a diverse team to support fast-paced, critical programs with information system capabilities. Success in this role means you can develop, implement and maintain secure, cost-efficient environments across various programs and platforms. Program teams rely on your collaboration and guidance to define computing requirements and create end-to-end solutions to solve complex IT infrastructure problems. Duties include, but are not limited to, server management (software and hardware); storage management (logical and physical); cross platform authentication and access management; data backup and restoration; software and license configuration; and workstation support. In this position the selected candidate would be leading a small team to support the organization technological product such as:

Deployment and maintenance of:

  • Computing clusters
  • Secure infrastructure
  • DevSecOPs including pipeline deployments, tool integration and automation
  • Cloud Computing on AWS and Azure
  • Product security

Key Responsibilities:

  • Working as a team lead in a fast-paced technological environment
  • Use troubleshooting techniques to resolve technical problems of a moderate to high scope and complexity to include the integration of hardware and operating systems within a networked environment
  • Experience with server architectures and troubleshooting methods and be able to assist in developing solutions and documentation to a variety of technical problems
  • Understanding and knowledge of Citrix, Jenkins, Confluence, Jira, containerization, and basic concepts to include DNS, DHCP, LDAP, AD, and server replication methods
  • Configure, administer, and maintain a mixed Windows and Linux servers to security standard while maintaining high uptime for production
  • Execute and support on premises and cloud deployments of applications
  • Knowledgeable of data backup options and technologies for on premises and cloud deployments
  • Work with Cybersecurity professionals to maintain security requirements
  • Install and configure software applications requested by end users
  • Preparing presentations and status for internal and customer communications
  • Provide guidance and training to the team
  • Provide documentation and training on advanced IT processes and procedures and other tasks as assigned
  • Occasionally require work effort beyond standard work hours (e.g., after hours maintenance, address and resolve work stoppage issues, etc.)
  • Have an active secret clearance or ability to obtain one

Basic Qualifications:

  • Associate degree or other 2-year post high school training
  • 8+ years of IT experience.
  • The ability to obtain and maintain a U.S. government issued security clearance is required after day one.
  • U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Preferred Qualifications:

  • Working knowledge of Linux/Windows shell scripting, Python, programming languages such as C/Java, etc.
  • Experience with on prem, cloud and hybrid infrastructure and design
  • Knowledge of server configuration, development and deployment
  • Proficient in SDLC, Waterfall, and Agile methodologies
  • Maintenance of Docker/Container clusters
  • Understand systems integration
  • Self-starter with the ability to spot potential for process improvement
  • Must demonstrate reliability, initiative, and desire to learn

What is my role type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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