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COMPLETE Senior Director, Program Management - Technology

11 days ago


Job Opportunity Details


Full Time


Not Telling

Work from home


Weekly Working Hours

Not Telling


Not Telling

Working Location

California - San Francisco, California - San Francisco, United States   [ View map ]

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The product operations team at Salesforce is responsible for the tools, processes, and data that enable the product team to convert strategy into product deliverables and evaluate the success of our investments. As a senior leader in Salesforce’s Product Operations team, you will have a wide range of responsibilities to drive and support the rhythm of the Technology & Products calendar, planning operations, and operational strategy for processes and tools supporting planning and development.

This position will own and drive the evolution and improvement of our planning, portfolio management, and roadmapping processes and tools. You will develop relationships with senior leadership within the Technology & Products organization, and with key stakeholders across the Company. 

Core Responsibilities

  • Lead definition and evolution of planning and delivery rhythms across 7+ business units and over 18K employees

  • Drive alignment of people, process and technology initiatives by partnering closely with executive leaders in product management, operations, program management, and other organizations in Technology & Products

  • Drive overall plan for organization-wide product portfolio planning and management tools.

  • Define and drive improvements in the processes and systems supporting product roadmap transparency across stakeholders inside and outside of the Product organization. 

  • Define and drive governance processes around critical data sets essential to product operations. 

  • Lead ad hoc special projects, such as representing Product in work with consulting firms for transformation, internal event management

  • Lead & manage a small team 

Experience required

  • 10+ years of experience working in Product Operations, Technical Program Management, Product Management and/or Product Development 

  • 5+ years of experience motivating and leading high-performing teams

  • Experience using and/or implementing Portfolio management tools and design and end-to-end Product Development Lifecycle (PDLC)

  • Experience driving innovation across complex organizations 

  • Self-motivated and driven to independently identify, drive and garner support for cross-organizational initiatives 

  • Significant experience driving organizational transformation in a matrixed R&D organization

  • Demonstrated strong relationship-building with teams and leaders at all levels of the organization

  • Excellent communication both verbal and written


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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $216,900 to $330,800.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

More Information

Application Details

  • Organization Details
    Salesforce United States of America

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