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COMPLETE Datacenter Technician - Tier 1

1 day ago


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Job Opportunity Details

Type

Full Time

Salary

Not Telling

Work from home

No

Weekly Working Hours

Not Telling

Positions

Not Telling

Working Location

Markham, Markham, ON, Canada   [ View map ]
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
  • Rack, build, cable, configure, and provision Intel and Advanced Micro Devices (AMD)
  • Deployment of Cisco Layer 2 networking equipment
  • Troubleshoot, test, quality assurance of server hardware
  • Professionally resolve hardware issue via trouble ticket
  • Create tickets within the ticketing system to address problems, incidents and changes of hardware
  • Provide accurate and detailed logs within the ticketing and messaging systems for callouts and system alerts, as well as for communication and escalation steps taken to ensure prompt resolution of supported equipment, processes and teams
  • Install, test and label cable and fiber using standard data center protocols and use cable management systems


Required Technical and Professional Expertise
  • Basic knowledge of computer hardware
    At least 2 years experience with troubleshooting computer hardware



Preferred Technical and Professional Expertise
  • One (1) year of work experience in a technical field
  • Basic knowledge in Windows, Linux or Unix Operating Systems

More Information

Application Details

  • Organization Details
    IBM CA
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