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COMPLETE BPO Banking Operations Analyst

13 days ago


Job Opportunity Details


Full Time


Not Telling

Work from home


Weekly Working Hours

Not Telling


Not Telling

Working Location

Krakow, Krakow, Małopolskie, Poland   [ View map ]
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

This individual is responsible for the day-to-day operations and management of bank account opening/closing/setup, signatory updates, and M&A banking setups. This position is an integral part of the Banking Operations BPO program to enable Alphabet to be a global multi-billion dollar business.

Duties include supporting the team in continuous process improvements and transformation and consults with the management team at Google to resolve quality, process, and efficiency issues, developing measurable project goals and objectives, and monitoring progress toward achievement.

The role reports directly to the BPO Banking Ops Senior Specialist.

Scope of responsibilities:

  • Complete documentation for bank account opening, closing, and maintenance
  • Update account signatories
  • Support internal quarterly bank account audits
  • Implement ZBAs / Direct Debits
  • Upload and maintain bank account information in SAP
  • Effectively communicate with our banking partners and key stakeholders on a daily basis to provide documentation and status updates
  • Support high volume of bank account opening with tight timeline and limited available information
  • Coordinate with XFN stakeholders (e.g. Outside Counsel, Cash Management, CorpFin, PAs, banking partners) to provide timely updates, communicate roadblocks and escalate issues as needed
  • Manage inbox and GUTs tickets queues.
  • Execute on bank account modifications and global signatory updates

What makes IBM BTO unique:
  • Global communication: want to improve your language skills? We will invest in you!
  • Flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
  • Diversity: different nationalities united in one team
  • Initiative: have ideas for improvements? We want to hear them
We guarantee you:
  • Job contract
  • The opportunity to participate in training and language courses
  • An extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
  • An induction training that will allow you to smoothly transition into your new role

Required Technical and Professional Expertise
  • BA/BS degree (relevant skills or equivalent experience)
  • Strong analytical skills with the ability to review complex business operations and develop recommendations
  • Proven self-starter with strong problem-solving, project management and operational excellence
  • Excellent data management skills
  • Strong interpersonal skills and ability to learn quickly and work in a cross-functional, fast paced environment
  • Excellent communication skills including full working knowledge of written and spoken English
  • Ability to quickly adapt to changes with local regulatory requirements from our banking partners.
  • Experience working with finance or accounting related products, particularly familiarity with working with bank representatives
  • Attention to detail with the ability to effectively multitask and work independently
  • Experience working with international teams
  • Proficiency in Excel
  • Experience with Google Docs product suite of products

Preferred Technical and Professional Expertise
  • Previous experience with corporate treasury, banking operations, and/or SAP
  • Experience with SQL, VBA and/or App Script Programming

More Information

Application Details

  • Organization Details
    IBM PL

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