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COMPLETE Duty Manager - Hampshire

8 days ago


Job Opportunity Details


Full Time


Not Telling

Work from home


Weekly Working Hours

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Working Location

Hampshire, Hampshire, United Kingdom   [ View map ]

Four Seasons Hampshire are seeking an experienced Duty Manager / Hotel Assistant Manager to join our dynamic team in Front Office and continue to grow our passion for providing a great guest experience.

Four Seasons is dedicated to perfecting the guest experience through continual innovation and the highest luxury hospitality standards. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer exceptional service.

Four Seasons Hotel Hampshire is an intimate retreat steeped in history and set in a picturesque countryside estate. With 134 bedrooms, a varied selection of restaurants for the guests to dine in and an award-winning spa, the Duty Manager / Hotel Assistant Manager role is a highly responsible, interesting and dynamic role.

As the first and last impression of the Hotel, this high profile department carries a special responsibility. Duty Manager / Hotel Assistant Manager ensures that staff are highly trained, motivated and supervised. They ensure accurate communication between the Supervisors and the team, following up on guest requests and problems.

The ideal Duty Manager / Hotel Assistant Manager candidate will have an outgoing personality and a can-do approach to any task – personifying luxury guest service:

Previous experience within luxury hospitality preferable.

Experience with Micros and Opera would be useful.

The following skills are required:

Excellent communication skills for both guest and management interaction

The ability to take a proactive approach to understanding guests needs and desires.

Exceptional customer service and Problem solving skills.

Strong supervisory and managerial skills are essential.

Fluency in reading, writing, and spoken English is also required.

Multi-lingual would be advantageous.

Join the team at Four Seasons Hotel Hampshire and you will be eligible for a range of benefits, including:

  • Highly competitive remuneration package

  • Guest Experience Program, including an overnight stay with breakfast

  • Employee Travel Program with complimentary nights and reduced rates on rooms and F&B in Four Seasons properties worldwide

  • Excellent Training and Career Development opportunities

  • 28 days holiday (increasing based on length of service)

  • Opportunities to build a successful career with global potential 

  • Access to Wagestream – a salary advance benefit 

  • Discounted Gym Membership

  • WeCare Employee Well Being Platform

  • Uniform and meals on duty

  • Transportation from local train station and Fleet town.

  • Employee Recognition Programmes and more!!

Don't miss this unique opportunity to be part of our award winning team, while developing your career with the world's leading luxury hotel company!

More Information

Application Details

  • Organization Details
    Four Seasons GB

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