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COMPLETE Sr. Partner Success Manager - Bellevue

10 days ago


Job Opportunity Details


Full Time


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Work from home


Weekly Working Hours

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Working Location

Bellevue, Bellevue, WA, United States   [ View map ]

Job Description

How often have you had an opportunity to be a founding member of a team that is tasked with solving a huge business problem through innovative technology? If you want to join a fast-paced, innovative team that is making history and breaking new ground for Amazon, this is the place for you.

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way.

Amazon Today supports Amazon's goal to offer the largest same day selection to our customers, delivered same day. Amazon Today achieves this through integration with brands who have physical locations, then shipping directly from those locations to deliver items same day, from a local source. Expanding selection is therefore a key element of providing the best customer experience to our customers, accelerating amazon's flywheel.

This individual is responsible for improving our performance in this area across Amazon Today brands collaborating with internal and external partners to drive actionable insights as well as implementing optimization initiatives. The role offers the opportunity to work cross functionally across all of Amazon's SSD business units and will have a leading voice in senior level review meetings. This individual will navigate C-suite level relationships with external organizations and drive business growth in the program.

The successful Sr. Partner Success Manager will:
- Manage both executive and working level relationships with internal and external stakeholders to drive buy-in and deliver results
- Own partner performance metrics, holding partners accountable to Amazon delivery specifications and continuing to raise the bar on partner performance, consistently leaving it better than you found it
- Influence Product and Tech teams to drive product enhancements that drive partner growth
- Institute best practices and processes which can be replicated across all categories
- Lead change with cross-functional teams, and communicate with internal and external organizations while meeting tight deadlines

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA

Basic Qualifications:

- 5+ years of professional or military experience
- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals
- Experience with sales CRM tools such as Salesforce or similar software

Preferred Qualifications:

- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $115,000/year in our lowest geographic market up to $213,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

More Information

Application Details

  • Organization Details
    Amazon.com Services LLC

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