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COMPLETE Data Center Infrastructure Operations Engineer, DCEO - Mumbai

15 days ago


Job Opportunity Details


Full Time


Not Telling

Work from home


Weekly Working Hours

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Not Telling

Working Location

Mumbai, Mumbai, MH, India   [ View map ]

Job Description

Amazon is expanding the Data Center management team in India. This position within Amazon Data Services India Private Limited (ADSIPL) requires broad Data Center knowledge with Subject Matter Expertise (SME) in as many specific fields as possible. The location for this job to be discussed, as there may be opportunities in several India locations.

This position serves as the primary operational resource to support ADSIPL within its owned and operated Data Centers in India. This position will provide a central point of ownership and accountability for the overall ‘hands-on’ management of the Mechanical, Electrical (M&E) and across ADSIPL’s portfolio of Data Centers in India. This position will be responsible for the overall operation and maintenance of the critical infrastructure supporting IT operations within the Indian Data Center space. It will also include event management, incident management, problem management, change management, and cost/contract management.

In addition, this will include the relationship management with the landlords, critical facility vendors, Data Center Construction team, Data Center Operations team, Technical Program Managers, Security team, and Logistics team in India. The position will require 24x7 on-call, scheduled weekend work support and rotational shift. The location for this job to be discussed, as there may be opportunities in several India locations.

Key job responsibilities
Primary responsibilities include, but are not limited to -

Operations and Maintenance:
· Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the complete root cause analysis and follow-up resolution actions.
· maintenance/ repairs of site-critical facility infrastructure (Electrical/Mechanical/FSS)
· Develop and maintain standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation.
· Health & Safety, local statutory requirements, environmental and energy management.
· Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA’s and KPI’s.
· Providing hands on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits…etc.)

Incident and Emergency Response:
o Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
o Managing information flow during incidents while providing regular updates to management.
o Manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.

A day in the life
Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operations. This equipment includes, but is not limited to, switchgear, Gensets, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.
• Operate & Maintain mechanical/electrical equipment.
• Assist root cause analysis of equipment failures.
• Assist in troubleshooting of facility and rack-level events within internal SLA.
• Ensure all safety procedures are adhered to while performing work.
• Take daily operational readings of all mechanical and electrical equipment.
• Utilize internal tools and portal to manage Data Center work flows.

About the team
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have a team of best in class operations engineers with varied backgrounds who look after the data center infra availability & uptime. Also, we have cross-functional teams who support other data center activities whom we regularly collaborate with.

We are open to hiring candidates to work out of one of the following locations:

Mumbai, MH, IND

Basic Qualifications:

- High school or equivalent diploma

Preferred Qualifications:

- 2+ years of data center engineering experience

More Information

Application Details

  • Organization Details
    ADSIPL - Maharashtra

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